Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews
Call Service Center (303) 998-5637

285 Reviews of Arapahoe Kia - Service Center

Sort by
July 19, 2024

They’re very accurate with their work and detailed with the explanation to customers on what is being done? More

by BARBYOUNGONE
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin- does a great job every time I bring my car in to make sure I understand what’s going on and it gets done
Report | Print
Jul 22, 2024 -

Arapahoe Kia responded

Thank you for the feedback! We're glad to hear that our team at Arapahoe KIA provided accurate and detailed service. We appreciate your support!

June 14, 2024

Steve was great; went above and beyond making our experience, both during and after service wonderful. More

by Happy Kia customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jun 17, 2024 -

Arapahoe Kia responded

Thank you for sharing your positive experience! We're delighted to hear that Steve went above and beyond to make your visit at Arapahoe KIA wonderful. We appreciate the support!

June 13, 2024

This is a great service department. The staff, specifically Donnie, is always on top of things. More

by AMY.BETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Jun 14, 2024 -

Arapahoe Kia responded

Thank you for coming to Arapahoe KIA, Amy! We look forward to earning five stars again!

June 05, 2024

Service center was excellent and got my car done quicker than they said. The only issue was the insanely high cost for a cabin filter replacement. $90 for a $20 filter is quite a rip off, but overall very s More

by GARYTENNENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 06, 2024 -

Arapahoe Kia responded

Gary, we're glad to hear you were satisfied with the service at Arapahoe KIA and appreciate your feedback on the cabin filter cost. We'll take this into consideration for future improvements!

June 05, 2024

Number one on service and product knowledge ,clean environment and knowledgeable and professional staff .definitely the best service department in Colorado More

by WILLIAMSGARY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Mcfarlene
Report | Print
Jun 05, 2024 -

Arapahoe Kia responded

Gary, thanks for the fantastic feedback! We're proud to hear our service and staff at Arapahoe KIA met your expectations. We appreciate your support!

June 02, 2024

I came in for a recall notice and I was greeted and treated like a king once again. More

by MITCH17654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Report | Print
Jun 03, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

June 01, 2024

Very regular provision of the service offered, compared to what is received in other car brands. More

by ORJOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Arapahoe Kia responded

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Morgann Hines - Customer Relations Manager - 3038742522

June 01, 2024

Excellent customer service! No delays, Donnie was great! texting system during the appointment with updates was great More

by MTEPPICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie 5 stars
Report | Print
Jun 03, 2024 -

Arapahoe Kia responded

We're glad to hear you had a smooth experience with Donnie and our texting system at Arapahoe KIA. Thanks for the review!

June 01, 2024

Easy and fast check-in. Great communication on the status of work. I was offered a Lyft since I didn't have a ride back to the dealership -- that was a bonus! More

by CTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Report | Print
Jun 03, 2024 -

Arapahoe Kia responded

We're glad to hear you had a smooth experience with our team at Arapahoe KIA! Offering a Lyft is just one way we aim to make things convenient for our customers. Thanks for the great review!

May 31, 2024

Friendly and knowledgeable sales staff that helped me out tremendously. Will be back the next time I search for a vehicle. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Arapahoe Kia responded

Mike, we're delighted to hear our team at Arapahoe KIA provided such great assistance. We look forward to helping you again in the future!

1
...
3
4
5
...
29