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Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews

285 Reviews of Arapahoe Kia - Service Center

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August 23, 2024

Professional and on time . Drinks and coffee. Got things done with out any problems. A plus rating More

by SGTMEDINA.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Arapahoe Kia responded

We're pleased you found our service professional, timely, and problem-free at Arapahoe Kia. We look forward to serving you again! Safe travels!

August 22, 2024

had a great Customer service with Sara. she is very helpful. Tried couple of vehicles for test drive and found the prefect fit for me. Sara is very Knowledgeable and easy to work with. More

by Vishal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Sack
Aug 22, 2024 -

Arapahoe Kia responded

Vishal, we're delighted to hear that Sara provided you with excellent service at Arapahoe KIA. Enjoy your new vehicle and thanks for the kind words!

August 16, 2024

They were quick and efficient and I will continue to have them do work on my car. Thank you More

by teedeewee57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Aug 19, 2024 -

Arapahoe Kia responded

Thank you for trusting the Arapahoe KIA team with your vehicle's service needs! We appreciate your business and look forward to seeing you at your next visit!

August 15, 2024

Was right on with the estimated time to do my oil change and tire rotation. My service department representative was very professional and kept us in the loop throughout the entire process. More

by JOEBIENEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Arapahoe Kia responded

Thank you for sharing your experience! We're glad to hear our team at Arapahoe KIA provided timely and professional service. We appreciate your support!

August 13, 2024

CJ is the only redeeming aspect of this experience. I believe corporate was to blame. My engine overheated and I took one of the numerous extended warranty or recalls letters with me to have the car in More

by KMACDONALD106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall working with these people.
Aug 13, 2024 -

Arapahoe Kia responded

It's disheartening to hear about your experience, and we regret any inconvenience caused by the delay. While we're glad CJ was able to assist you, we will use this feedback to improve. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

August 04, 2024

The dealership was clean and the service advisors at the front desk were very professional More

by SBART45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Hall
Aug 04, 2024 -

Arapahoe Kia responded

We're glad to hear that you found our dealership clean and our service advisors at the front desk very professional at Arapahoe Kia. We look forward to serving you again! Safe travels!

August 01, 2024

Evan Jenkins was excellent to work with. Helpful, responsive, knowledgeable about the products. Spent a lot of time helping us pick the right vehicle. More

by DL
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Arapahoe Kia responded

Thank you for sharing your experience! We're delighted to hear that Evan Jenkins provided excellent service and helped you find the perfect vehicle at Arapahoe KIA. Enjoy your new ride!

July 30, 2024

Friendly and knowledgeable staff. Will definitely work with this dealership again in the future. Thank you! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Arapahoe Kia responded

Mike, we're delighted to hear you had a great experience with our team at Arapahoe KIA! We look forward to working with you again in the future. Thanks for your review!

July 27, 2024

Still waiting on tires (going on 2 weeks) to complete the deal. Asked for hard copies of finance paperwork and have not received them. More

by Nicole
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cedric
Jul 29, 2024 -

Arapahoe Kia responded

Nicole, We regret to hear about these concerns. This is not the level of service we aim to provide. Please reach out so we can resolve this promptly. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

July 25, 2024

Setup the service online with no issues and while at the dealership the staff were friendly and helpful. Was sent an update after initial inspection which included costs so no hidden fees etc. Organized t More

by ROBHARG66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gurule
Jul 26, 2024 -

Arapahoe Kia responded

Thanks for sharing your experience! We're glad to hear our Arapahoe KIA team provided clear communication and convenient service. We appreciate your support!