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Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews

285 Reviews of Arapahoe Kia - Service Center

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December 19, 2023

Prompt, friendly service. Very pleased with work performed... it was primarily an oil change and tweaking of a tire. The car drove noticeably better on the way home. More

by CHRISTASALYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin
Dec 19, 2023 -

Arapahoe Kia responded

Hey Christa, thank you for the 5-star rating! We're glad to know you had a positive experience with our service team at Arapahoe KIA. We look forward to serving you again! Drive safely!

December 18, 2023

Cliff was great, always been taken care of well at this location. It was a great surprise to see my vehicle washed when picked up! More

by MICHELE.MALCHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Dec 18, 2023 -

Arapahoe Kia responded

Michele, it's great to know that Cliff and the team at Arapahoe KIA always take such great care of you! Thanks for the review and we'll see you next time!

December 15, 2023

The service team is always quick to help and very pleasant. I appreciate the text updates and when my car is ready. More

by THOMPSONM1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
Dec 15, 2023 -

Arapahoe Kia responded

Hi Thompson! We're glad to know that you appreciate our service team's efficiency and communication at Arapahoe KIA. Thank you for your positive feedback!

December 14, 2023

I went in for a fall/winter maintenance special which included the usual oil change and various filters along with tire rotation. I generally mark my tires before getting this service and take photos so More

by YANKEE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Gurule
Dec 15, 2023 -

Arapahoe Kia responded

Thank you for reaching out. I'm sorry to hear about this experience as well as the lack of communication from our team. I'd like to look into this matter further and work towards a resolution with you. Please reach out at your earliest convenience. Thanks again, Morgann Hines - Customer Relations Manager - 3038742522

December 14, 2023

Service was excellent and the staff was friendly and professional. The service area was clean. The time they said it would take to complete the job was right on time. Good job. More

by BOATS_TRAINS_CARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Arapahoe Kia responded

We're glad to know that you had an excellent experience with our team at Arapahoe KIA! It's great to see your appreciation for the cleanliness and punctuality of our service. Thanks for sharing this positive feedback!

December 13, 2023

Great service! Also very patient answering my questions & how to solve problems. All done in a short amount of time. Thank you. Have a Merry Christmas! More

by ANVID7
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald
Dec 14, 2023 -

Arapahoe Kia responded

Hey Anvid, we're glad to know you had a great service experience with our team at Arapahoe KIA! Thank you for choosing us! We'll see you next time. Merry Christmas!

December 13, 2023

great service fast delivery CJ was able to let me know excatly what was needed More

by RJ.BERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Hancheck
Dec 14, 2023 -

Arapahoe Kia responded

Hey Bergman, thank you for sharing your great service experience with CJ at Arapahoe KIA! We'll see you next time! Safe travels!

December 13, 2023

We really appreciated the quick service, and the professionalism of all your staff! Thank you! More

by DAILEY.LESLIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 14, 2023 -

Arapahoe Kia responded

We're so glad you had a five-star experience here! Thank you for being an Arapahoe KIA customer!

December 12, 2023

Donnie was great - very attentive and helpful with everything we had - both the recall and the minor issue we had with a speaker. More

by KIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Dec 12, 2023 -

Arapahoe Kia responded

Thank you for choosing us! We're glad to know Donnie was able to assist with your recall and speaker issue at Arapahoe KIA. We look forward to serving you again!

December 12, 2023

Everyone was welcoming and helpful from the time I got to the door. Very thorough with explaining everything. More

by BKGARCIA25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2023 -

Arapahoe Kia responded

Hi BK Garcia! We're glad to know you felt welcomed and well-informed during your visit to Arapahoe KIA. Thank you for sharing this positive feedback!

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