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Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews

285 Reviews of Arapahoe Kia - Service Center

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January 25, 2024

The best service department I have ever used. Marc is the best and always takes care of me. More

by EMC07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Jan 26, 2024 -

Arapahoe Kia responded

Thank you for the five-star review and kind words about Marc from our service team at Arapahoe KIA! We'll see you next time!

January 25, 2024

I am always happy with the service I receive at Arapahoe Kia. They are fast, quick and efficient, and the team members work together. More

by SALEK.WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Arapahoe Kia responded

We're delighted to know that you had consistently good experiences with our team at Arapahoe KIA. We appreciate your feedback and look forward to serving you again in the future!

January 25, 2024

Generally no wait time when you come here and the waiting area is clean, well lit and close to your individual maintenance person. I like coming here as they get to work on your vehicle immediately and are u More

by LERSMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hammerquist
Jan 25, 2024 -

Arapahoe Kia responded

Thank you for the review. It's great to know that you appreciate our clean waiting area and efficient service. We're always aiming for a top-notch experience so if there's anything we can do to earn a five-star rating next time, please don't hesitate to let us know! Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

January 23, 2024

The service went smoothly and was done within a reasonable time frame. There has been no issues post service, More

by CLAY25GILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Arapahoe Kia responded

Hi Clay! We're glad to know that your service experience at Arapahoe KIA went smoothly and efficiently. Thanks for sharing this positive feedback!

January 23, 2024

The front desk receptionist is usually rude and very passive. I have called twice before and always transfers me without saying a word and leaves me talking to myself. The car maintenance crew, however, More

by DENNISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 31, 2024 -

Arapahoe Kia responded

Hi Dennise! We appreciate your feedback. We're sorry to learn about the issues you've had with our front desk service at Arapahoe KIA but are glad that our maintenance crew has been helpful and respectful. Your comments will help us improve!

January 23, 2024

Very helpful and kind, mark was great and kept me updated on my car! Very easy process More

by DAISIMARTINEZ275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
Jan 24, 2024 -

Arapahoe Kia responded

Hi Daisi! Thank you for leaving us this five-star review and kind words about Mark from our service team at Arapahoe KIA! We'll see you next time!

January 22, 2024

I have work with Steve Hammerquist on three different occasions and each time he was professional, friendly, and provided excellent customer service. I will definitely be coming back to this dealership. More

by LLJJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hammerquist
Jan 23, 2024 -

Arapahoe Kia responded

Hi LLJJW! We're delighted to know that Steve has consistently provided you with excellent service at Arapahoe KIA. We look forward to your next visit!

January 19, 2024

Excellent! Customer service in the service call back part that was installed. Thank you very y😃 More

by JOHN.MULLER.K9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jan 22, 2024 -

Arapahoe Kia responded

Hi John! Thank you for leaving us this five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

January 18, 2024

I always get prompt friendly service here! I've worked with multiple employees, they are always great!! More

by MIKACRESPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 19, 2024 -

Arapahoe Kia responded

Hi Mika! We're delighted to know that you've consistently received prompt and friendly service at Arapahoe KIA! Our team is always here to provide a great experience. Thanks for the review!

January 17, 2024

Brandon went out of his way to keep me informed. He even washed my car. More

by DAN@MERITOS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 18, 2024 -

Arapahoe Kia responded

Thank you for the wonderful review! We're happy to hear Brandon provided you with excellent service during your recent visit here at Arapahoe KIA and we hope to see you again in the future. Take care!

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