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Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews

285 Reviews of Arapahoe Kia - Service Center

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February 28, 2024

Good quick service. Need better directions on where to go. Also - was recommended an oil change and rotate tires. Had just gotten the oil changed, sticker in the wind More

by DLJFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Arapahoe Kia responded

We appreciate your feedback and we're sorry to learn about the confusion regarding our recommendations. At Arapahoe KIA, we aim for transparency in all of our services. We'll take this into account moving forward to ensure better communication with customers like you. Thanks again!

February 23, 2024

Donnie is a great service advisor and I appreciate everything that he does for my wife’s car. More

by JRCOPE1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Arapahoe Kia responded

Hi J R Cope! Thank you for leaving us this five-star review and kind words about Donnie from our service team at Arapahoe KIA! We'll see you next time!

February 23, 2024

Very kind and professional and informative. I'll feel comfortable returning for my next visit. More

by ZINTEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Donnie
Feb 26, 2024 -

Arapahoe Kia responded

Hi Zintemann! Thank you for leaving us this five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

February 22, 2024

The service is provided quite fast, warm customer service, the coffee machine is quite the hospitality staple. More

by PAEZ6245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Arapahoe Kia responded

Thank you for the kind feedback about your recent visit with us! Please don't hesitate to reach out if there's anything we can do to make your next experience a truly exceptional one. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

February 22, 2024

The service was fantastic and great. My rep Steve H was very kind, and helpful. More

by A.JAMES34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hammerquist
Feb 22, 2024 -

Arapahoe Kia responded

Steve and the team are glad you had a positive service visit! Thank you for choosing Arapahoe KIA!

February 22, 2024

Brandon has been super helpful. Each time I go I am in and out of there quickly. Highly recommended!! More

by JSUNDERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 23, 2024 -

Arapahoe Kia responded

We're glad to know that Brandon has consistently provided you with excellent service here at Arapahoe KIA! Thanks for recommending us and we look forward to seeing you again!

February 21, 2024

I’ve been a customer for over ten years. Always get service Steve, CJ, Brandon , Mark, Donnie, and Cliff. Thanks for the great service. More

by JMULLINS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

February 17, 2024

Seth in Sales is amazing! Best car buying experience EVER!! Brian and Donnie in Service were also fantastic! More

by MARYCLOUTH88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth in Sales, Brian and Donnie in Service
Feb 19, 2024 -

Arapahoe Kia responded

Mary, it's great to know that Seth, Brian and Donnie made your car buying experience at Arapahoe KIA a memorable one! Thanks for the shout out.

February 16, 2024

Horrible. Do not recommend. They will scam you. Unless the work you are getting done is under manufacturing warranty, do not trust these mechanics More

by EMMA.MG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Feb 19, 2024 -

Arapahoe Kia responded

Emma, thank you for the review. I'm concerned to see this feedback and would appreciate the opportunity to get some additional details about your experience. When you have a moment, would you please contact me directly? I hope to hear from you soon. Thanks again, Morgann Hines - Customer Relations Manager - 3038742522

February 13, 2024

Danny was very professional and kind, explained everything to me.and offer to solve other problems in my car. More

by ELENAMSAINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin
Feb 14, 2024 -

Arapahoe Kia responded

Hi Elena, we're glad to know Danny provided you with such a thorough and professional experience at Arapahoe KIA. We appreciate your feedback! Safe travels!

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