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Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews

285 Reviews of Arapahoe Kia - Service Center

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March 07, 2024

Clean facility and friendly employees that were extremely helpful, working fast and understanding customers’s needs. More

by LINBERKOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Hancheck Service Advisor-5 stars
Mar 07, 2024 -

Arapahoe Kia responded

Hi Linber! We're glad to know that you found our facility clean and the team at Arapahoe KIA friendly. We always aim to understand and meet our customers' needs efficiently. Thanks for your review!

March 06, 2024

Brandon handled my recall very quickly. I was in and out same day. Will definitely come back. More

by JSUNDERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 07, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

March 05, 2024

Service people are nice, I worked with Mark G. and felt like he listened to me and my concerns. I was not happy that they were unable to recreate the issue I was having but that’s how cars seem to More

by MUNGUIAILENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grule
Mar 05, 2024 -

Arapahoe Kia responded

We're glad to know that you found Mark to be attentive and helpful. However, we regret hearing about the issue with your car not being recreated during inspection - it can indeed be frustrating when intermittent issues occur. We appreciate your understanding and patience in this matter. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you, Morgann Hines - Customer Relations Manager - 3038742522

March 05, 2024

They do an amazing job. Donnie was great and very efficient. Very helpful and professional. More

by DANIELLEKELLEY63
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 06, 2024 -

Arapahoe Kia responded

Hi Danielle! Thank you for leaving us this five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

March 02, 2024

Good service. Dealerships are always toooo expensive. Wish they had coupons or ladies days or half off days. I stay on top of services but when needing something f More

by RSMONARCO.2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
Mar 04, 2024 -

Arapahoe Kia responded

Hi R S Monarco! We appreciate your feedback and understand where you're coming from. At Arapahoe KIA, we strive to provide the best service at a competitive price. We'll consider your suggestions for future promotions!

March 02, 2024

Great customer service and a comfortable environment. The documentation of what was done is also very detailed and thorough. More

by JWIMER0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin
Mar 04, 2024 -

Arapahoe Kia responded

Hi J Wimero! We're glad to know that you appreciated our detailed documentation and comfortable environment at Arapahoe KIA. Thanks for the positive feedback on our customer service!

February 29, 2024

Discussed all that needed to be done with service rep and he completed everything in an excellent manner. He understood and I left happy. More

by REDLEOONE
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Arapahoe Kia responded

We're glad to know our service rep at Arapahoe KIA was able to understand and meet your needs, making for a happy visit. Thanks for sharing this positive feedback!

February 28, 2024

Super friendly staff and quick service! I was told 90 minutes for oil change and I was out of there in an hour! More

by DYEADDICT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 29, 2024 -

Arapahoe Kia responded

We're glad to know you had a positive experience with our team at Arapahoe KIA. It's great that we could get your oil change done quicker than expected! Thanks for the review and see you next time!

February 28, 2024

I’ve had great experiences purchasing my car and also having the last two oil changes completed here. Donnie has always greeted me with the best smile and is always happy. More

by SARASMALLONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie in Service
Feb 29, 2024 -

Arapahoe Kia responded

Sara, it's great to know that you've had positive experiences with us at Arapahoe KIA. We'll pass along your kind words to Donnie! Thanks for the review and see you next time!

February 28, 2024

CJ was friendly and helped me get my car serviced. He helped me establish a plan for my next service. Will be back. Thank you. More

by JILLIAN.STERN1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Arapahoe Kia responded

Jillian, we're glad to know that CJ was able to assist you with your car service at Arapahoe KIA. Looking forward to seeing you for your next visit!

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