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Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews
Call Service Center (303) 998-5637

285 Reviews of Arapahoe Kia - Service Center

Sort by
March 28, 2024

Helpful, knowledgeable, informative, courteous, hospitable, prompt to customer service, friendly, and its all around comfortable experience here. More

by Jessie B88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember dealing with any female associates there. It was a tall black male who assisted me and he was 5 star service. Above and beyond. Great customer service.
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Mar 28, 2024 -

Arapahoe Kia responded

Jessie, we're delighted to know you had such a positive experience at Arapahoe KIA. Thanks for highlighting our team's knowledge and friendliness!

March 28, 2024

I bring my car in for a simple oil change. Every time they rotate my tires I leave with more problems than I started with. More

by H.CONRAD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Arapahoe Kia responded

Thank you for the review. I'm sorry to hear of your dissatisfaction and encourage you to contact me directly so I can make sure any outstanding concerns get addressed for you. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 26, 2024

Brandon did an excellent job! Serviced my car quickly and kept me informed. Picking up my car after service was fast and easy. Gave a detailed report of what was done. Went above More

by CHRISTIANMCMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 26, 2024 -

Arapahoe Kia responded

Christian, we're delighted to know that Brandon provided excellent service at Arapahoe KIA and kept you well-informed throughout the process. Thanks for your review!

March 26, 2024

Friendly service department. Took a while but their diagnosis and estimate of potential costs was much appreciated. Steve was very polite and explained the details and option More

by DAVE@DCGOSS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Service department
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Mar 27, 2024 -

Arapahoe Kia responded

We appreciate your feedback! It's great to know that Steve and our service department at Arapahoe KIA were able to provide you with a detailed explanation of the work needed. Thanks for choosing us, we're here if you need anything else in the future!

March 24, 2024

Brandon Griffin was very helpful and courteous The waiting area was crowded but my car was finished as expected More

by DOROTHYK.DENVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Griffin
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Mar 26, 2024 -

Arapahoe Kia responded

Dorothy, we're glad to know Brandon was able to assist you efficiently at Arapahoe KIA. Please don't hesitate to reach out if we can be of service again in the future!

March 23, 2024

Service was seamless and the oarts department had the part I was looking for in stock. More

by JGDICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Mar 25, 2024 -

Arapahoe Kia responded

Thanks for taking the time to review your experience! Our team appreciates your kind feedback and hopes to see you again next time here at Arapahoe KIA!

March 23, 2024

Steve and team were exceedingly helpful and took the time to actually find the issue with my vehicle. I have been dealing with creaking and issues in the tailgate for some time now and was not helped at anot More

by CHELSEACHALBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 25, 2024 -

Arapahoe Kia responded

Chelsea, we're glad to know Steve and our team at Arapahoe KIA were able to help you out with your vehicle's issue. We always strive for top-notch service! Thanks for the review!

March 23, 2024

Wish you would vacuum and clean inside windows. Otherwise service was great and fast. Thank you More

by LPOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 25, 2024 -

Arapahoe Kia responded

Thank you for the review. We appreciate your feedback and will certainly keep it in mind for future improvements to our service! - The Arapahoe KIA Team

March 23, 2024

Kia is amazing always happy with the prompt service and excellent employees that help out More

by JUSTINE.CASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Arapahoe Kia responded

Justine, thank you so much for your support of the Arapahoe KIA team! We appreciate your kind review and look forward to seeing you at your next visit!

March 22, 2024

Overall they're ok but need to pay proper attention on the customer needs and need to hire proper technicians More

by FAIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Arapahoe Kia responded

Thank you for the review. We appreciate your feedback and will certainly keep it in mind as we work to continually improve the service we provide to our valued customers. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

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