Arapahoe Hyundai
Centennial, CO
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Thanks Chris Tovrea! Great sales rep! I recently purchased a Certified Pre-Owned 2013 Hyundai Accent. I called and spoke with Chris when I was on my way to the dealership, I knew which car I recently purchased a Certified Pre-Owned 2013 Hyundai Accent. I called and spoke with Chris when I was on my way to the dealership, I knew which car I wanted and I told him I wanted to test drive it. He had it ready to go with the keys when I got there. Overall the experience was great. I wasn't 100% sure, but Chris did not pressure me at all. He knew all the information we needed about the car, warranties, etc. and he was very personable. The process itself only took a couple of hours, which we were expecting. In the meantime they checked on us frequently, offering us water, and letting us know where we were at in the process. I purchased the ECP package with the car which is a treatment they do on the interior and exterior to protect it from wearing over time and adds a warranty to those surfaces. I scheduled this to be done about two weeks after I purchased the vehicle and it was super easy. I dropped the car off at 7am when they opened and they gave me a loaner vehicle free of charge. I went to work then came back at 4:30PM to pick it up, even though they had it done by like 11am. Not long after the ECP, a table that I had put in the back of car scratched the back window tint, and when I went in to get it fixed, they did it free of charge even though it wasn't exactly covered. This process too went smoothly, I was given a loaner vehicle, and I was satisfied with the repair. Overall I've had a great experience with this dealer, I really feel like they took care of me. More
Service Department is Outstanding!! I cannot compliment Paul Grace in the service department enough! Hyundais are quality cars with the industry's longest warranty so I wouldn't expect I cannot compliment Paul Grace in the service department enough! Hyundais are quality cars with the industry's longest warranty so I wouldn't expect you'd have to go to a service department very often, but you still have to have routine maintenance done and perhaps an occasional un scheduled visit. Been taking all of my Hyundais to Paul for years, and have even purchased consumable items like tires and batteries from him. It varies by what your buying, but yes, he can sometimes beat the prices of Wal Mart, Costco and Tire Discounters. Paul has never tried to push unnecessary services and has often told me flat out when they couldn't offer an item or service at a competitive price. As an example, my 2009 Santa Fe needed a new cabin air filter and he quoted me their price.but immediately offered that it was very simple operation to replace it and that I could do it myself using parts from Auto Zone for about half the price. It's not often you find honest people in the field of sales, but when you do you stick with them. ALWAYS ASK FOR PAUL WHEN YOU VISIT THE SERVICE DEPARTMENT!! More
My purchase experience. I first dealt with Leo using internet sales service. Exceptional in all aspects of customer service. Hard to find a car sales person who makes the pro I first dealt with Leo using internet sales service. Exceptional in all aspects of customer service. Hard to find a car sales person who makes the process comfortable, educational and straightforward. Looking forward to the next time. Many thanks! Ricardo was also a pleasure working with. Not one off those finance guys that push push push. I appreciate the respect of my wishes and time. More
Dealership Review We recently purchased a 2014 Sonata Hybrid from Arapahoe Hyundai. Our sales association, Bernard Brake, was extremely helpful and friendly. He was ver We recently purchased a 2014 Sonata Hybrid from Arapahoe Hyundai. Our sales association, Bernard Brake, was extremely helpful and friendly. He was very knowledgeable about the vehicle and clearly explained everything included in the price. We are very pleased with our purchase and love the car! Seth Allison & Boah Lim More
Arapahoe Hyundai has excellent customer service!!! Bernard Brake was very enjoyable to work with, not the usual stressful dealers you have to work with. This is the second go around with with Arapahoe Bernard Brake was very enjoyable to work with, not the usual stressful dealers you have to work with. This is the second go around with with Arapahoe Hyundai for us and they just make sure that they make us happy. Bernard was a pleasure as was Kris Brader the Finance mgr. Thank you, JoAnn Oswald More
Great customer service My wife and I were looking at Hyundai Elantras. The salesman at Arapahoe was very knowledgeable about the car, and also about the differences between My wife and I were looking at Hyundai Elantras. The salesman at Arapahoe was very knowledgeable about the car, and also about the differences between the 2013 and 2014 models. We decided to buy the 2014. We're very pleased. More
Amazing experience ! I find car shopping a huge stressful task , but these guys made it the best car buying experience I have ever had! They were nothing short of amazing! I find car shopping a huge stressful task , but these guys made it the best car buying experience I have ever had! They were nothing short of amazing! They worked with us at our level of comfort and made everything easy. I know we were well taken care of and will be for a long time! Thank you so much for your service :) More
Sonata Vincent was very personable, and willing to get what I wanted, he listened and made me feel very comfortable, Excellent service, and was able to get m Vincent was very personable, and willing to get what I wanted, he listened and made me feel very comfortable, Excellent service, and was able to get me in a vehicle, I thought was just a dream to own, I will always buy from Arapahoe Hyundai More
Best Day Ever! Walking Dead Special Edition Tucson Purchase A while ago I called the dealership and spoke to Vincent Porras about the Special Edition Walking Dead vehicle. He hadn't seen it yet and said he woul A while ago I called the dealership and spoke to Vincent Porras about the Special Edition Walking Dead vehicle. He hadn't seen it yet and said he would research for me and call me back. Tha same night he called me back and said our state would receive a few. He offered to call me when they came in. True to his word, he called me while the cars were coming off the delivery truck. We spoke a few more times on the phone, I completed the fiance application online and was able to walk in and by the car of my dreams. I highly recommend Vincent Porras as your sales person for your next vehicle. His manager Darrick Edwards and Bill in finance were extremely helpful too. Great team there! More
Mike Goldberg All I can say is thank you Clarissa & Kris we did not come in to buy a car just was looking.Well when you meet two really nice people and they went ou All I can say is thank you Clarissa & Kris we did not come in to buy a car just was looking.Well when you meet two really nice people and they went out of there way to help us ( our car just died )in solving our problem.Well we found a car we liked great price and the payments are what we wanted.But most of all the service we rec'd is what really sold us the car.It really means a lot when people are down to earth and really try to help. Thank you so very much Clarissa & Kris. We love our 2013 Elantra. P S Charley is the best : ) More