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Arapahoe Hyundai

Centennial, CO

4.4
7,611 Reviews

9899 E Arapahoe Road

Centennial, CO

80112

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Showing 7,611 reviews

July 22, 2021

We were able to get scheduled for service on the same day, and we’re out in under an hour! I was given a recommendation for what’s needed at my next oil change, and even received a complimentary car wash More

by rachellangberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Jul 24, 2021 -

Arapahoe Hyundai responded

Glad to hear we could take care of you. We look forward to servicing your vehicle in the future. Thank you. David Zinsmeister Arapahoe Hyundai General Manager

July 22, 2021

With the delightful help of Logan LaMere, we bought a new Kona at Arapahoe Hyundai. He searched for the exact car we were looking for and then walked us through everything! More

by marilynnmichie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan LaMere
Jul 24, 2021 -

Arapahoe Hyundai responded

Thank you for taking the time to share you recent buying experience online at DealerRater.com. Great to hear your sales professional provided excellent customer service while finding the right vehicle for you. Thank you. David Zinsmeister Arapahoe Hyundai General Manager

July 22, 2021

If you call the service dept you always have to leave a msg & they never return the calls. I had to call 9 times to get an appointment. Then they called me 3 days after I had my car back to tell me my car More

by Seeking_zen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Niles, Van Quiett
Jul 22, 2021 -

Arapahoe Hyundai responded

I'm sorry to hear that we disappointed you. Please contact myself or Gary Burton (Service Manager) at 303-539-1700 to discuss your concerns and hopefully we can remedy the situation to a point where you may feel inclined to give us another opportunity. At times we do fall short, however if we can take these opportunities to improve, then hopefully we are better after the fact. Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

Kyle helped us so much! We really loved working with him and enjoyed what can be a stressful experience. Kyle made it so easy and stress free. More

by KYDOLE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dykes
Jul 22, 2021 -

Arapahoe Hyundai responded

Thank you so much for leaving feedback! Kyle will be proud to hear that his customer appreciated his efforts. Please enjoy your new vehicle. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

Awesome customer service in the service department. Thanks Chad sales department Ash was very helpful and knowledgeable about the car I chose. Credit manager was wonderful More

by BERYLMONROE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Jul 22, 2021 -

Arapahoe Hyundai responded

Customer Service pride is evident in all departments. We are very happy to hear that you were well taken care of by our Sales, Finance, and Service departments! Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

Willing to work ensuring both parties were happy with the purchasing process. So much so we bought 2 cars at the same time. Great experience More

by SUMMER_MAC03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hamilton, Diane Dreher, Tony Saccomano, Edgar Felix
Jul 22, 2021 -

Arapahoe Hyundai responded

Love to hear that! Thank you again for the multi-car purchase and for taking the time to share experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

My car has been consuming oil for a few months now.. when I called a few months ago to make the appointment. I was told I was passed my warranty (102,000) and I would have to pay for a diagnostic and anythin More

by Aiden9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Jul 22, 2021 -

Arapahoe Hyundai responded

Thank you so much! We strive to take care of EVERY customer. It's nice to hear when we exceed our customer's expectations! Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

I bought my 2009 Hyundai Elantra wagon used from this dealership in 2013 and bring it back there for regular maintenance. Never have had a problem. Always good, professional service and they never try to More

by Keilesjazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Jul 22, 2021 -

Arapahoe Hyundai responded

While additional services are definitely recommended when we advise, we try to treat customers how we would want our family treated if they were here. Thank you again for the kind review! Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

Great service. They take care of you here. I am very happy with my car and how well they take fare of you here. I recommend highly. More

by Dnrhere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Alkahwaji
Jul 22, 2021 -

Arapahoe Hyundai responded

Thank you for the kind review!

July 21, 2021

Friendly, painless service, and was pleasantly surprised finding out that the first four services are covered. The service was performed in a reasonable time frame. More

by EADAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Jul 22, 2021 -

Arapahoe Hyundai responded

We are very happy to hear that you were pleasantly surprised about the first 4 services! Hopefully we can meet and/or exceed your expectations on those services and more! Kind Regards, Albert Risch GSM - Arapahoe Hyundai

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