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Apple Used Autos Shakopee
Shakopee, MN
72 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 72 reviews
September 21, 2017
Terrible experience. I was connected with this dealer via KBB online. They recommended that I purchase my car at the end of my lease, and they agreed to turn around purcha I was connected with this dealer via KBB online. They recommended that I purchase my car at the end of my lease, and they agreed to turn around purchase it on the same day. I expressed that I was nervous since I wouldn't have the title in-hand, but they assured me that would not be an issue. After writing a check to purchase my vehicle at the end of my lease, I arrived at Apple Auto, at which time they lowered their price offer. I accepted, because I had no choice at that point. I waited in the lounge for about 20 minutes at which time I was told that my car could not be purchased because I don’t have the title. This was exactly my concern that they specifically reassured me about! So at that point I was stuck with a car that I had already paid for -- in addition to a new car I had already purchased -- with no way out for 4-6 months until the title cleared. They had no explanation and very little empathy. Shame on these guys! More
by carseller
Employees Worked With
Pete
September 07, 2017
A Great Used Car Deal I took my granddaughter to Apple Used Autos because of the large selection of used cars. We were not disappointed! She picked out the one she wanted a I took my granddaughter to Apple Used Autos because of the large selection of used cars. We were not disappointed! She picked out the one she wanted and Scott wrote up the deal. Within a day or two, it became apparent there was a mechanical problem. Scott and Apple Used Autos went above and beyond our expectations and they were able to get the issue resolved and our granddaughter now has a car that she is very happy with. Very thankful for all the help Scott gave us and John Pfeiffer for getting the job done! If we are in need of a good used vehicle in the future, we will go to Apple Used Autos in Shakopee - even though it's a 3-hr. drive away! More
by GeeBee
Employees Worked With
Scott Trebesch and John Pfeiffer
May 23, 2017
Used Car Deal I purchased a vehicle three weeks ago from a neighboring Chevrolet dealer in Shakopee. It turned out to be a poor choice because of mechanical issues I purchased a vehicle three weeks ago from a neighboring Chevrolet dealer in Shakopee. It turned out to be a poor choice because of mechanical issues. This dealer has ZERO day buy-back policy, always has - always will - no exceptions. I would have to wait until a suitable vehicle came in and make a trade. I took the vehicle to Apple Used Autos a block away. I was greeted by Scott Trebesch. We hit it off with a common interest in local stock car racing. I was treated in a friendly and helpful manner when I explained my situation. We looked at some vehicles in stock and when I found one of interest, he went to his manager and they worked out a good deal for me. I should mention that Apple has a 30 day buy-back policy!! Scott also gave me three books on the history of Raceway Park and Elko Speedway that were put together by his mother, who died about a year ago. These books include my three sons who raced stock cars at Raceway and Elko from about 1980 to 1992. They helped me recover from a bad deal and I highly recommend any of the Apple Auto Stores. I also have a 2015 Lincoln MKX purchased new at the Apple Valley store. More
by Grandpa of 12
Employees Worked With
Sales Consultant Scott Trebesch, and his Sales Manager.
February 16, 2017
The Definition of Service I called on this dealership to help me with something unrelated to the purchase of a vehicle. I was so impressed by their willingness to help me in I called on this dealership to help me with something unrelated to the purchase of a vehicle. I was so impressed by their willingness to help me in whatever way they could, that I thought I'd see if they could help me into a replacement, as I was in the market. Long story short, I found a great car. The staff at Apple Used Autos is trustworthy, straightforward, and consistent in their dealings. Put this place on your short list if you need a set of wheels at a fair price from an organization that keeps promises. More
by MWG
Employees Worked With
Chad, Tim, Amelia, Zack, John
August 16, 2016
A great transaction! Felt like they really "took care" of us and made sure our sons first truck is everything it should be. They made sure everything was done before we br Felt like they really "took care" of us and made sure our sons first truck is everything it should be. They made sure everything was done before we brought it home. More
by 2redtrucks
June 24, 2016
Top notch people and organization This was the first time ever buying a vehicle from Apple Used Autos. From start to finish we were impressed with the friendliness, professionalism an This was the first time ever buying a vehicle from Apple Used Autos. From start to finish we were impressed with the friendliness, professionalism and quality of the dealership and it's employees. Our sales person, Carol, was outstanding as was the manager, Tim. We also needed some work done on our vehicle and the service department, with the help of John and his crew, were exceptional! We will be back!!!! More
by John Becker
Employees Worked With
John in Service, Tim - Sales Manager, Carol - Sales
April 27, 2016
Ford Escape The vehicle I was looking for, was a Ford Escape. Apple Used Autos Shakopee had three excellent choices. I would have been happy with any of the three The vehicle I was looking for, was a Ford Escape. Apple Used Autos Shakopee had three excellent choices. I would have been happy with any of the three. After a day to think it over, I decided on the one I wanted. I picked it up the next day. Everyone was very helpful and friendly. Salesman, Zack Leskela, was very helpful. I would recommend going to Apple Used Autos Shakopee. More
by John U.
Employees Worked With
Zack Leskela
April 14, 2016
Awesome experience. Great employees. I am a young woman and was looking for a more reliable car to get me to school and work. I commute a long way to school and am driving constantly so I I am a young woman and was looking for a more reliable car to get me to school and work. I commute a long way to school and am driving constantly so I need a good car at a reasonable price. You will not find prices like Apple Autos. I checked out several dealerships before them and their customer service and satisfaction goes above all. I was very skeptical buying a car in general, as anything can happen. They are not pushy, and very realistic. I will never buy from any other dealership again, and I can truly say that. From the managers to the sales associates, they have went above my expectations. I would highly recommend this dealership to anyone who is looking for a car at a great price. They treated me very equal compared to other buyers near me (considering I'm a young woman), they didn't take advantage of me and the whole process was stress free. More
by Lynnkrei
Employees Worked With
Scott, Tim
April 07, 2016
2006 Honda Pilot Long story short - I bought the above mention vehicle at Apple Used Auto on Saturday. The check engine light came on as I was driving home. I immediat Long story short - I bought the above mention vehicle at Apple Used Auto on Saturday. The check engine light came on as I was driving home. I immediately contacted the dealership asap on the next open business day and informed them of my findings. Carol, the sales associate I was working with got in contact with Tom (forgot what his position was) and immediately they asked me to return to the dealership so they can assess the vehicle's problems. Once I arrived, they took care of me and my vehicle asap. I'm not a mechanic nor car savvy so I really didn't know what was wrong but throughout the whole repair process, Tom took his time to thoroughly explain and even showed me the parts that will be replaced or maintained. Tom was unsure how long the repair process will take so instead of us waiting, he gave me a rental and delivered my vehicle to me instead of me hauling 30-45 minutes back the dealer ship. Overall: I truly believe the individuals I worked with, Carol and Tom, master what customer service truly is. I felt comfortable from the moment I enter, till the moment I left. I would highly recommend this dealership to anyone, and everyone. I'm truly happy with the vehicle thus far and the repair that has been done. Thanks a bunch Apple Used Auto More
by Solo
Employees Worked With
Carol M., Tom (Can't recall his title)
March 09, 2016
Very Helpful and Friendly Rich was a so helpful and dealt with how picky I am very well. Chad the finance also worked with me and did great. I am so happy with the car I bought Rich was a so helpful and dealt with how picky I am very well. Chad the finance also worked with me and did great. I am so happy with the car I bought and will recommend anyone to go there! I live in Andover so I driver over 45 minutes just to buy from them!! They made it worth it :) More
by Chelseyk1
Employees Worked With
Rich Hervieux
