Apple Used Autos Shakopee

We were intending to buy a car here and told them we planned to buy it. It was an EV that qualified for the tax credit but they weren't set up for that so they told me they would transfer the car to ano planned to buy it. It was an EV that qualified for the tax credit but they weren't set up for that so they told me they would transfer the car to another dealer they owned that was set up for the credit. The person we were working with is out today. I just called in to find out they are selling the car to someone else currently even though we said we were going to buy it. More

Great car at a great price. The salespeople were knowledgeable and easy to work with. The salespeople were knowledgeable and easy to work with. More

stopped in and checked out out a 2013 GMC truck with SEAN . Great salesman to work with. No high pressure like most dealerships and very informative about the buying process at APPLE AUTO. . Great salesman to work with. No high pressure like most dealerships and very informative about the buying process at APPLE AUTO. More

The dealership mislead me on the condition of the vehicle. I called ahead of time since I live an hour and a half away only to be an hour into my trip from the dealership explaining the car was runni vehicle. I called ahead of time since I live an hour and a half away only to be an hour into my trip from the dealership explaining the car was running rough and he would need his service team to check it out. Needless to say I won’t be back. More

I experienced excellent and attentive service in looking for a used car. The staff was very helpful. for a used car. The staff was very helpful. More

False advertising I went to Apple Used Autos in late August 2018 to see about selling my used automobile. The banner on the side of the dealership read "WE BUY CARS FOR I went to Apple Used Autos in late August 2018 to see about selling my used automobile. The banner on the side of the dealership read "WE BUY CARS FOR CASH!". I entered the dealership and was given an offer of $250 for my vehicle, (I was told that it would be sold for scrap). After a few moments of consideration, I decided to sell them my vehicle. The paperwork was drawn up, copies of my DL were made and the title was signed over. It was at this point that the salesman returned from the back and informed me that I would not be getting cash for my vehicle, but would instead be issued a check from their Apple Valley branch. He further informed me that this check would not be issued until the following day and then it would be sent via United States Postal Service, so I could expect the check in approx 3-5 days. I informed the General Manager Tim Germond that they should remove their banner advertising that they pay cash for cars. Tim responded that the banner means that they don't give store credit for cars, they give cash. I replied that is incorrect due to the fact that they don't give cash, they give checks. Manager Tim replied that a check is the same thing as cash, to which I argued was untrue. Cash is cash, a check is a check. I then exited the dealership with the reciept for my auto sale. As I was walking to the car that was picking me up, I stopped, pulled out my cell phone, and proceeded to take a photo of the banner in question. I then entered my friends car and began a conversation with him. Within moments, there was a knock on my window. I turned to see Manger Tom standing at my window motioning to roll it down. Tim then stated that he saw me take a photo of the banner, to which I replied that I did. He then said, "if you're going to come a complaint or give us a bad review, then we could call this deal of right now". I pointed to the reciept that I held in my hand of the same of my vehicle. I also informed him that I could take a photo of whatever I wanted. He again threatened to "cancel" the deal if I was going to "cause trouble" or "give them a bad review". I told Tim that our business was finished and that he needed to move on, which he did at that time. Beware of this business and the terms of their offers. More

Terrible once it was decided on buying a Car the Paperwork took exceptional long to Process, 2 + Hours and had issue with the Plates that still have have not b once it was decided on buying a Car the Paperwork took exceptional long to Process, 2 + Hours and had issue with the Plates that still have have not been resolved at all 4 Months Later, No I would not recommend these People for anything related to a Car More

Best car buying experience to date! The whole team was easy to talk with, deal with, and went above and beyond to accommodate us! I started on Kelly Blue Book getting a cash quote for The whole team was easy to talk with, deal with, and went above and beyond to accommodate us! I started on Kelly Blue Book getting a cash quote for my trade in and the sales team took it from there. Easy peasy! More

3rd vehicle purchased I recently bought another used Ford from Apple (3rd) since the previous 2 purchases were really solid vehicles. My latest is also looking solid, and I recently bought another used Ford from Apple (3rd) since the previous 2 purchases were really solid vehicles. My latest is also looking solid, and I wanted to point out that the team there REALLY worked hard for me and stood behind their product. Apple has been there a long time and their commitment to satisfied customers is reasons they are. This is THE place to go. I'll be back for thr next car or truck. A real diamond in thr rough! More

Best experience ever!! Let just say I would rather get my teeth pulled then have to go car shopping. Let’s just say I have never had a good experience with purchasing a vehi Let just say I would rather get my teeth pulled then have to go car shopping. Let’s just say I have never had a good experience with purchasing a vehicle. The second I walked in the door at Apple Auto Shakopee I was treated like royalty. Kevin and the rest of the staff were incredibly knowledgeable about every service they offer and knew exactly what inventory they had available. I would never go anywhere else to buy or service my vehicle! Thank you Apple Auto Shakopee! More