Apple Tree Acura

Communication was not great. I dropped my car off at 8:30, called several times, and did not talk to a person until almost 4 o'clock. At that time I was told nothing had been don I dropped my car off at 8:30, called several times, and did not talk to a person until almost 4 o'clock. At that time I was told nothing had been done and it would need to stay overnight. The following day, again, I called several times without speaking to anyone. I arrived around 12 to find that my car was completed and it had not been communicated to me. More

My service advisor Mrs Brenda is the best. .Apple Tree Honda the best.... Honda Odyssey the best!!!.Thank you!!! .Apple Tree Honda the best.... Honda Odyssey the best!!!.Thank you!!! More

This excellent rating for Joseph Gutierrez and Brenda McCraw who are the the Service Consultants I worked with - primarily Joseph. They were both helpful and communicated what information they had avail McCraw who are the the Service Consultants I worked with - primarily Joseph. They were both helpful and communicated what information they had available. In the end I'm satisfied with the repair as completed, but quite unhappy that it took two full days to do a warranty repair that Honda says should take at most 2hrs. More

My service went smoothly and my vehicle was cleaned inside and out at no extra charge. My service advisor was friendly and helpful. The waiting area was clean, with comfortable chairs, television, news inside and out at no extra charge. My service advisor was friendly and helpful. The waiting area was clean, with comfortable chairs, television, newspaper, and beverages to enjoy. The showroom nearby was spotless, with beautiful shiny new Acuras. All in all, a wonderful experience! More

Peter Dean was great person to work with. He goes over and beyond for his customer. Professional, courteous and listens well to his customers. He will be our go to guy and we would highly r He goes over and beyond for his customer. Professional, courteous and listens well to his customers. He will be our go to guy and we would highly recommend him to people we know and don't know looking for a car. More

Very professional service staff. Work was performed in the quoted timeframe and price. Highly recommended. Work was performed in the quoted timeframe and price. Highly recommended. More

Brought my vehicle in for recalls. Was given a loaner vehicle. All went well. 3 days total. My issues... The paperwork for the loaner looked like it was going to charge me $40 a day. I Was given a loaner vehicle. All went well. 3 days total. My issues... The paperwork for the loaner looked like it was going to charge me $40 a day. I had to call to make sure I wasn't. My vehicle also smells like gear oil in the interior. The recall included a rear tailgate harness and a fuel pump. So no clue why my interior smells so awful. More

John did a good job in the service department, and everything went smoothly. I will return for service again. everything went smoothly. I will return for service again. More

Great service. Always do a good job on the service and listen to requests and questions. Always do a good job on the service and listen to requests and questions. More

I brought my 2004 S2000 with 8400 miles to Apple Tree for service and inspection as it has not been driven or serviced in several years. The vehicle and I received true "white glove" service from everyone I service and inspection as it has not been driven or serviced in several years. The vehicle and I received true "white glove" service from everyone I interfaced with from the Honda service tech to the owner, Krafton Locke. This service experience was consistent with my prior years experience both with sales and service at Apple Tree, as I purchased this Honda S2000 and and an Acura MDX from this dealer with the assistance of Grant Leech, an excellent sales rep. A special thanks to to Grant Leech, Jack Sada, John Hamrick, Steve Harron, and Krafton Locke for their excellent customer service during this visit. More