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Apple Honda
Riverhead, NY
1,260 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT.
APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,260 reviews
June 29, 2017
Honest and friendly! I have several dealerships closer to home, but Apple is worth traveling to for their honesty, courtesy, and excellent customer service! Always a great I have several dealerships closer to home, but Apple is worth traveling to for their honesty, courtesy, and excellent customer service! Always a great experience dealing with John! More
by JoyT
Employees Worked With
John Turano
June 28, 2017
Excellent Older car and I was treated like Royalty!Alternatorwas replaced in a timely manner;I was even given a loaner to use which got me to work in time...Exc Older car and I was treated like Royalty!Alternatorwas replaced in a timely manner;I was even given a loaner to use which got me to work in time...Excellent service! More
by Ricardo Breeze
Employees Worked With
Dave and Tom in parts...excellent, John Turano
June 28, 2017
Five Start! Mark is personable and gets my vehicle in and out quickly. Car is washed and looks great when I get it back. There is some construction work going o Mark is personable and gets my vehicle in and out quickly. Car is washed and looks great when I get it back. There is some construction work going on but everyone is smiling and working around it. Five stars for Apple Honda! More
by Lialpha
Employees Worked With
The office staff is amazing. Always making sure to offer my Apple points for payment., Mark Skawinski
June 28, 2017
Fast painless oil change:) So far so good! Only had the car since Oct., but every visit has been pleasant. Everyone at Apple Honda has been a pleasure to work with. Looking fo So far so good! Only had the car since Oct., but every visit has been pleasant. Everyone at Apple Honda has been a pleasure to work with. Looking forward to many years of positive encounters.:-) More
by Maureenmac
Employees Worked With
Mike Guarino
June 28, 2017
Apple Honda great experience Excellent service once I walked through the door. Everyone was polite, helpful and pleasant to deal with. Was very happy as a traded in old car for ne Excellent service once I walked through the door. Everyone was polite, helpful and pleasant to deal with. Was very happy as a traded in old car for new. New car was prepted and ready to go in a timely matter. More
by Corinne
Employees Worked With
Jeff Schepps
June 28, 2017
Mark is excellent ! Mark is friendly, knowledgeable, and very welcoming. He consistently makes feel that my car is in good hands. He always evens to be in a good mood. Mark is friendly, knowledgeable, and very welcoming. He consistently makes feel that my car is in good hands. He always evens to be in a good mood. More
by Rich
Employees Worked With
Mark Skawinski
May 17, 2017
Shop around do yourself a favor... SHOP AROUND! they will take advantage of you if you let them. They valued my trade in at $1,500 less than another Honda dealers do yourself a favor... SHOP AROUND! they will take advantage of you if you let them. They valued my trade in at $1,500 less than another Honda dealership. The monthly rate they quoted me for a 19k car was $100 more a month than a 19k car at another dealership. If you shop around you will no doubt find a much better deal! More
by Rhar1026
Employees Worked With
Sales rep was alright
April 17, 2017
Be ready to pay $995 extra they will never told in advance They added an extra $995 make ready fee that the general manager said "mandatory for all NY pre-owned cars". There is no make ready fee per the dmv a They added an extra $995 make ready fee that the general manager said "mandatory for all NY pre-owned cars". There is no make ready fee per the dmv and from other dealership I visited. When I asked what the make ready fee was for he explained that they charge it to all the used cars and it goes into a fund to fix the cars before they sell them. If they advertised this fee in advance, no one would have come to this dealership. More
by disappointedbuyerfromfaraway
Employees Worked With
March 21, 2017
Positive Experience We had a very pleasant experience with the salesperson at Apple Honda Michael Beloff was very nice.We visited the dealership twice the second time Mik We had a very pleasant experience with the salesperson at Apple Honda Michael Beloff was very nice.We visited the dealership twice the second time Mike was out so Rob Giordano asked if he could help us we told him that Mike had helped us previously he said that he was willing to help until Mike got back he was very helpful and turned us over to Mike when he returned.We purchased a Honda CRV. More
by I Phillips
Employees Worked With
Michael Beloff and Rob Giordano were very helpful in the purchase of our new car.
March 07, 2017
"Buyer Beware" On Saturday February 18,2017 my wife and I went in to the Apple Honda dealership in Riverhead NY to speak with a salesperson about purchasing a used H On Saturday February 18,2017 my wife and I went in to the Apple Honda dealership in Riverhead NY to speak with a salesperson about purchasing a used Honda Pilot. The young man we sat down with seemed honest at first. So we decided to test drive a 2014 Honda Pilot EX. We liked it. We went back to the showroom to put a deposit on the vehicle. We wanted the salesperson to hold the vehicle for us till Monday the 20th so that we could get our finances in order. He agreed to hold the vehicle till then. The next morning, the 19th, we get a call from the salesman stating he could not sell the car to us because there was a "stop sale" put on the vehicle. So I went down to get our deposit back. After receiving my deposit back I felt uncomfortable about the situation. I began to think, " here is a certified pre-owned vehicle that has gone through a 150 point inspection and they suddenly can't sell it". Something is not right here. So I decided to do a little investigating of my own. I went to the rear lot of the dealership and there was the exact vehicle that my wife and I had put a deposit on with a sold sign in the windshield. I went back in to the showroom and asked to speak with the salesperson. I said , " you told me that you could not sell the car because of a "stop sale" so why is there a sold sign in the windshield "? He said, " that sign was in there for you and your wife". Then I came right out and asked him, " did the dealership take another deposit on the vehicle at the same time we did"? He confessed, " yes they did". Then I demanded to speak with the sales manager. The sales manager sat down with both my wife and I and told us that the salesperson knew of the other deposit when he took ours and he should have put on our paperwork that there was in fact another deposit received. He did not . The sales manager said that the salesperson has lied a couple of times before and then said to my wife and I that he would like another chance to make good by the dealership. " Please give me an opportunity to find you a better deal on a used Pilot. He never called us back. So , " Buyer Beware". Both the salesperson and the sales manager were guilty of lying. More
by Only The Facts
Employees Worked With
Jose Bustamante. ( Salesperson) Charlie Giamanco (sales manager)
