Apple Honda

Eddie had excellent customer service, knowledge and very helpful he took the time to explained what was wrong with my car. Eddie even set up transportation to bring me to work and to pick me up at the end helpful he took the time to explained what was wrong with my car. Eddie even set up transportation to bring me to work and to pick me up at the end of the day. I couldn’t be happier with the experience I had. More

Courteous, professional and very clean. Theresa is pleasant and wonderful!. Kevin was polite and explained what was essential without pushing. Theresa is pleasant and wonderful!. Kevin was polite and explained what was essential without pushing. More

Everyone is so accommodating at Apple Honda. They are always so friendly from when you arrive until you leave. Eddie was very thorough on my honda service. Thanks for the car wash. They are always so friendly from when you arrive until you leave. Eddie was very thorough on my honda service. Thanks for the car wash. More

Hi, my wife and I using Apple Honda in Riverhead for many years. Always very happy with service and would like to express our gratitude to wonderful service team for their hard work and dedication. Especiall years. Always very happy with service and would like to express our gratitude to wonderful service team for their hard work and dedication. Especially to Kevin, Jose, Teresa and rest of crewmen. Thank you again More

They are friendly and courteous. The service is always excellent. They always explain what is needed by the car. The service is always excellent. They always explain what is needed by the car. More

Bill Fusco, great salesman. Good listener, responded to all our questions No hard sell. Knows his product line. Very satisfied with our outcome. Good listener, responded to all our questions No hard sell. Knows his product line. Very satisfied with our outcome. More

Bill, Eric, and the rest of their team were attentive and transparent working to ensure a smooth transaction. They answered all questions with straight answers, and accepted my fair and reasonable offer (I d transparent working to ensure a smooth transaction. They answered all questions with straight answers, and accepted my fair and reasonable offer (I did my due diligence and research) without fuss or wrangling. Would do business with them again. More

A service oriented dealership- very pleased! I have never bought a car and heard horror stories about car dealerships. None of that applied to Apple Honda in Riverhead. The salesperson was h I have never bought a car and heard horror stories about car dealerships. None of that applied to Apple Honda in Riverhead. The salesperson was helpful and informed, never pushy. They gave a good trade in value for my old car. After I bought the car, they helped me with the insurance, leasing, and registration. Everyone I dealt with was helpful and knowledgeable. Couldn’t be happier with my experience. More

Mary was excellent made sure everything went smoothly helped getting a good deal and went over the vehicle on delivery in a professional and totally thorough manner helped getting a good deal and went over the vehicle on delivery in a professional and totally thorough manner More

Summary: One Nov. 29 2024 I purchased a Pre-Owned 2011 Honda Pilot. When I expressed concern about the high mileage of the vehicle, the salesman Directed my attentio 29 2024 I purchased a Pre-Owned 2011 Honda Pilot. When I expressed concern about the high mileage of the vehicle, the salesman Directed my attention to the 100 day warranty prominently displayed in the showroom. On Feb 14. 2025—75 Days after purchase—I was advised by their service department that The timing chain needed replacement, without which the vehicle would be undriveable due to engine damage. When I inquired about the 100 Day warranty, they claimed they knew nothing about it, and refused to release’ my vehicle until I paid the rapid bill of $1911.68. In my opinion, this is a textbook case of consumer fraud. I have filed a form complaint with Suffolk County Dept. of Consumer Affairs. More