Apple Ford

I thought the dealership was very easy to work with. I was a bit taken back by how expensive everything was, but I suppose that comes with buying a car. Overall they did a great job. was a bit taken back by how expensive everything was, but I suppose that comes with buying a car. Overall they did a great job. More

Searched internet for new vehicle on various sites such as: Yahoo autos, Autotrader, and cars.com, Came across Apple Ford in Maryland on actually an F250. Saw there prices listed on the web page, click t as: Yahoo autos, Autotrader, and cars.com, Came across Apple Ford in Maryland on actually an F250. Saw there prices listed on the web page, click to find more info on that vehicle. Then requested info for that F250. ED Karns from Apple Ford contacted me the next day Via Email and by phone call. We talked and discuss what I wanted to do, trade my current ram 1500 for a new Truck. I advised him I'm 4 hours away and I would like to get the most of the paper work and leg work done before I even think of making a trip down to Apple Ford. Ed Karns Agree so he said go to our website and see what vehilce you like and he explained teh NO-Haggle pricing, Once I find a vehicle he will make sure i is still available with no holds on it. I found an 2012 F150 4x4 fx4 package. I explained the vehicle and gave him the stock number for it. I also said we have to discuss my trade in. I have been getting on average $17500 for the used RAM. Ed Karns explained I can't give you a value over the phone, We have to see it in person. I said I understand but this is what going to make or break this deal. He then replied well give me as much info as possible with the Vin# and I work on it. Ed Karns asked me what have you been getting on it, I said local dealershipare giving me horrible trade in value, right by the book, But I stated this is not a nomal vehicle, and dealer thats saw it are on average with about $17500 some higher some a little lower. He said do you think yor vehicle is actual worth dateI responsed trade in yes, selling it a little more. So he gave me the tentative figures of the $17500 and started working on the paperwork and gave me the best deal in 500 miles from my address. I stated those numbers look good And I'll make the trip tomorrow I stated I should be down between 9am- 10am. He stated I actually don't start til 1200 but I come in earlier to take care of you. Ed Karns stated I started the deal with you , I want to finish the deal with you, I'll just come in earlier and make sure I'm hear for you. I stated sounds good. Arrived the next day and told them we make plans down in the area for noon and he said lets get started then. ran the numbers, explained the process again, comfirmed the trade in value, We had so much going on all at once just to make this deal get done, so I can make my event. with in an hour we were ready to go and we signed and we drove away..........JUST WONDERING LIKE CAN'T MORE DEALERS AND SALES REP BE LIKE THIS!!!???!! In the end we drove for over 4 hours and cross state lines, And it was worth every second of it, I spend time with my family, enjoyed the events in the Baltimore area, Enjoyed the ride back and forth home, and enjoyed the thousand of dollars I saved by finding this dealer, they were wonderful. BEST CAR BUYING EXPERINCE I EVERY HAD, AND I buy a lot of vehicles. NEXT FORD WILL BE AN APPLE FORD. THANK YOU APPLE FORD AND THANK YOU ED KARNS More

My overall experience with my recent purchase of a 2012 Ford F-150 Lariat was very good. I used my USAA Buyers Service to get an excellent target price (based on my own independent research). Working with Ford F-150 Lariat was very good. I used my USAA Buyers Service to get an excellent target price (based on my own independent research). Working with Will Malloy, Apple Ford actually beat the target price. Will was very thorough in going over the pricing elements and in placing the order for the new truck. I had subsequent questions which he answered immediately and to my satisfaction. The closing when my truck arrived was timely and professionally done. Will gave me an initial orientation to the features of my new truck and has since generously agreed to meet with me to give additional instruction. I would definitely recommend Apple Ford and Will to any family or friends in the market for a new vehicle. More

Over all the dealer was friendly and very helpful, he answered questions and concerns relating to my wants and needs and sold me the vehicle at a good price. answered questions and concerns relating to my wants and needs and sold me the vehicle at a good price. More

very courteous and pleasant from top to finish. probably the easiest car buying experience i've had. i would highly recomend this dealership, especially because i had already been servicing previous cars t the easiest car buying experience i've had. i would highly recomend this dealership, especially because i had already been servicing previous cars there so i can speak first hand about all aspects of this dealership. More

I was extremely satisfied with my experience at Apple Ford. From the moment I was greeted by salesperson Will Malloy, I knew I was in the right hands. He was not only knowledgeable about the car I was i Ford. From the moment I was greeted by salesperson Will Malloy, I knew I was in the right hands. He was not only knowledgeable about the car I was interested in buying, but he was friendly without being pushy. I felt I could be completely honest with him about my needs and he really listened to me to get me in the right automobile. Even the service department was fantasstic. I had DVD players installed in my headrests and that process was quick and easy! My experience from start to finish was fantastic! Never before had purchasing a car been so enjoyable. In fact, Will Malloy and the people at Apple Ford were so helpful that my husband went back the following week to get himself a Ford truck. Thank you Will Malloy and Apple Ford for an overall great experience I have not yet found before at any other dealership! More

Bought a 2013 Escape Titanium from Will. He was one of the few Ford dealers around that could actually give me a price-out-the-door for something, over email and the phone, without a lot of rigmarole. And the few Ford dealers around that could actually give me a price-out-the-door for something, over email and the phone, without a lot of rigmarole. And because his price was the best, I bought from him. More

Because everyone even stayed late and were nice as can be! Spencer went over all the paperwork, and Gary is still ensuring everything goes well. be! Spencer went over all the paperwork, and Gary is still ensuring everything goes well. More

I first started my search for a new vehicle back in April 2012 for a for fuel efficient car but wasn't sure what to get and thought I would consider leasing. Several dealers popped up in response to my inter 2012 for a for fuel efficient car but wasn't sure what to get and thought I would consider leasing. Several dealers popped up in response to my internet search. However, it was Apple Ford that had the answers for me even before I got to the dealer. I felt like the salesman wasn't trying to sell me something more than he wanted me to be an "informed" consumer. He answered all my questions and he made it very convenient for me to come in and take a look. When I got to the dealer I looked at a few vehicles and decided to test drive the Ford Fusion Hybrid. Let me tell you, I didn't get two blocks with this car before my mind was made up. The interior, exterior and the quiet handling of the car was phenomenal!! And to get 38-43 MPG on top of all that was just incredible. When it came time to trade my 2008 Pontiac G8 in they gave me a very good trade in value, more than CARMAX by the way and crunched the numbers to make my purchase "very affordable". Everyone made me feel like they were working for me to make this possible. AND THEY DID! Finally, you need to know that they gave me Oil Changes for LIFE! And just FYI... the Ford Fusion Hybrid... Oil Change every 10,000 and they warranty the engine as long as I do the OC's at Apple Ford... uhhh no brainer!!! Compare that to $95 every 3-5,000 miles for the G8... Better MPG, save on OC's... what else could you ask for? The care and service they give their customers is impeccable. I am an Apple Ford Customer for LIFE! Gregory Glaude. FORD FUSION HYBRID. SEE IT APPLE FORD. TEST DRIVE IT. BUY IT. YOU WON'T BE SORRY!! More

I do appreciate having a pleasant experience for a change in buying a car. I trust they will continue to provide good customer service in the future. Jeff was very helpful in the test drives, and not too pus in buying a car. I trust they will continue to provide good customer service in the future. Jeff was very helpful in the test drives, and not too pushy or trying to rush my decision, so I feel very good about the car I chose to buy. Lindsey was very helpful in explaining my options. Signing the paperwork was a long process, but I think Chad was helpful and fairly succinct. Overall it was a good car buying experience. More