Apple Ford

Everyone was friendly and pleasant, and did not pressure me. I got a great price on exactly the car I wanted, with no hassle. I would not hesitate to go to Apple Ford again. me. I got a great price on exactly the car I wanted, with no hassle. I would not hesitate to go to Apple Ford again. More

Curtis Ford was very respectful and professional when I came in for a safety recall on my Free Star Van. The company somehow had ran out of parts but he went to bat for me and made sure my vehicle was take came in for a safety recall on my Free Star Van. The company somehow had ran out of parts but he went to bat for me and made sure my vehicle was taken care of properly. He even assisted me with a loaner car to continue my transportation needs until the job was done. I am very pleased with his service and would definitely recommend my associates and friends to Apple Ford and Curtis Ford when they need car service. Thanks again, Solomen/Allen H.Colbert More

I had to take my Ford Fusion in for some repairs and get it serviced....it was close to going over my 100,000 mile warranty and my car had been acting up. I had the pleasure of dealing with Curtis Ford who it serviced....it was close to going over my 100,000 mile warranty and my car had been acting up. I had the pleasure of dealing with Curtis Ford who works at the service counter. Curtis went above and beyond any level of customer service I have ever encountered at a dealership. First off, he was extremely polite which is huge, secondly when the technician thought my car was finished Curtis took a look himself and noticed that there were still some issues with the car so he made sure they fixed what I believe was the engine mount block. He could have just said nothing and waited until my warranty expired and then I would have had to pay extra money. Curtis also arranged for a rental car for me to use while my car was being repaired. In addition, he was up front, honest and it was apparent that his goal was to make sure my car got taken care of. At the end of the day I ended up having to pay a little over $800.000 for some service issues not covered under my warranty but because of Curtis I also saved allot of money. I bought my fusion at the same dealership and from this point on I will be a customer for life at Apple Ford Columbia. Curtis should be running the whole service department in my opinion. The guy just flat out gets it. More

John Allen and Theresa Volz were very helpful and professional. They knew what they were selling and talking about, they did whatever they could to make sure I was happy with my purchase.Thanks! professional. They knew what they were selling and talking about, they did whatever they could to make sure I was happy with my purchase.Thanks! More

Sales forcer are friendly, courteous, efficient. Mike made some extra phone calls to find out information on teh used car before I bought it. The deal was done with no hassle or pushiness. Easy to do bus made some extra phone calls to find out information on teh used car before I bought it. The deal was done with no hassle or pushiness. Easy to do business with. Highly recommend. More

Joe D was very helpful in getting me the car I wanted. When I was unsure if I wanted another Escape (currently had a 2006 Escape) and I told him I was going to check out a few other cars, he said just to When I was unsure if I wanted another Escape (currently had a 2006 Escape) and I told him I was going to check out a few other cars, he said just to promise I would test drive a 2012 Escape before I signed any papers at another dealer. I tried a Forester and a 2012 RAV4 Limited but when I came back to Apple Ford and drove the 2012 Escape, I knew it was the car for me. (Again) I was picky with the color of both the interior and exterior and it was a couple of days of calling dealers in Maryland and Pennsylvania to get the exact combination I wanted. Though at times I wondered if he didn't want to say "Can't you just take one off our lot???" he never did. Apple Ford gave us good deal on the price of the car and a trade in. We know from having 3 other Ford cars that it will be hassle free to come in through their service department for routine maintanence.That was also a big reason to stick with Apple Ford! Joe has endless energy and his desire to make us happy was evident each time we saw him! More

I had excellent car buying experience with Apple Ford Columbia. Starting with internet research, the Apple website provided accurate and detailed vehicle inventory. On site at the dealership, Ed Karn was Columbia. Starting with internet research, the Apple website provided accurate and detailed vehicle inventory. On site at the dealership, Ed Karn was an outstanding sales consultant. I appreciated his laid back approach and no pressure technique. He was very knowledgeable about the Ford Focus models that I was considering and made the test drive both pleasant and informative. I also worked with Scott Rippy, Theresa Volz, and Jamie Thomas to get my deal done and my car out the door. At every step of the way your sales, customer service, and finance team was friendly, courteous, and respecful of my time. My 2-year old daughter also really enjoyed the play area in your show room while we worked on the deal. Overall, I had an excellent experience with Apple Ford and will definitely be recommending your dealership to anyone in the market. Thanks, Dave Denis More

Russ was a great salesman. He took care of me, didn't rush me or pressure me into buying, and when I decided to buy, he patiently taught me how to use all the bells and whistles in the car. He was great rush me or pressure me into buying, and when I decided to buy, he patiently taught me how to use all the bells and whistles in the car. He was great, I highly recommend! Tim in financing was also very helpful, he gave me a great deal! More

We had the most pleasant experience at the Apple Ford dealership. We told them what we were looking for and the price range. They gave exactly what we were looking for. John Allen made us feel comfortabl dealership. We told them what we were looking for and the price range. They gave exactly what we were looking for. John Allen made us feel comfortable and made us feel like we were his only customers and made us feel at ease through our the whole purchasing process. We have already recommended 1 person to Apple Ford who has brought a new 2013 Ford Escape. More

In March 2012 I was looking to buy a new full size American pick -up truck. I went to several dealers including Chevrolet , GMC Dodge and Ford. I liked the Ford truck F-150 over all the rest of trucks American pick -up truck. I went to several dealers including Chevrolet , GMC Dodge and Ford. I liked the Ford truck F-150 over all the rest of trucks I had seen. It had more room in the rear seating (supercrew) than the rest . I also liked the fact that the Ford Motor Company did not take any TARP money from the Government .The Ford dealership I went to was Apple Ford in Columbia,Md. The salesman who assisted me was John Allen. He knew the Ford Truck line up very well. He was able and willing to answer all my questions about all the Ford Trucks I was interested in purchasing. He was very polite , respectful and knew his job very well. I told him what I was willing to pay for the type of new F-150 I wanted . He went through all the details and pricing of the different trucks so I could compare (Ball Park Estimates). I test drove a new F-150 the same day to see how ran. Since I was satisfied with the way the truck ran but wanted certain special items in it. So I ordered my new truck from the factory the same day . I also met with Lindsey Dawson who was handling the after market items I wanted on my truck . She also was extremely helpful and a down to earth type of person , a pleasure to talk with . My salsman John Allen was a big reason of why I decided to purchase my truck at Apple Ford . Linsey Dawson also was helpful to me and was another reason for me to buy my new truck at Apple Ford. The entire staff I encountered at Apple Ford (especially John Allen) were extremely helpful to me and all were respectful and customer service oriented. I highly recommend this dealership to buy a vehicle from. It doesn't get any better than this dealership in my opinion. I have bought 4 new vehicles in my life so far . This was by far the most hassle free and pleasurable experince I've had. "Thank You John Allen and Apple Ford"! More