Apple Ford

Very professional, responsive, and tentative to my needs. I finally bought a car I really wanted and they help me find it and gave me a great price. I finally bought a car I really wanted and they help me find it and gave me a great price. More

We love our 2011 Explorer, but have had several unusual problems with the MyFord Touch and Synch systems. Our Apple Ford service experience in dealing with these issues has been outstanding. Most recen problems with the MyFord Touch and Synch systems. Our Apple Ford service experience in dealing with these issues has been outstanding. Most recently, I brought the car in without an appointment because we had hit a curb and one of the tires had a cut in the sidewall. There was also a recall campaign on the car. CURTIS FORD helped me out, got the recall done, and had the tire inspected, all in less time than expected. Of course, they could easily have told me the tire was unsafe, and I would have bought a new tire from the dealership. Instead, the inspector said the tire would pass state inspection and was safe to drive on. I was pleasantly shocked - these people have shown integrity in dealing with both my Ford Explorers. I would certainly recommend the Apple Ford service department. More

This is our 4th vehicle we have bought from Apple. Each time we go back I am more impressed! And I love my 2013 Explorer time we go back I am more impressed! And I love my 2013 Explorer More

Great experience. bought Escape #1 on Monday, then was so happy with deal and vehicle bought Escape #2 on Friday. Joe Judge and James Thomas were super happy with deal and vehicle bought Escape #2 on Friday. Joe Judge and James Thomas were super More

Curtis Ford went out of his way to make sure that my vehicle's factory installed navigation based communication system was fully operational by summoning the appropriate installation technicians in a ti vehicle's factory installed navigation based communication system was fully operational by summoning the appropriate installation technicians in a timely manner, and then following up with the phone service tech-support operator to confirm we had everything installed and cross-checked operationally correct. Supporting him with this recommendation is not only the right thing to do, but a real pleasure. GREAT FOLKS at APPLE FORD... our 2d Vehicle with them. Can't get any better. More

I appreciated that Stanley was responsive via email in answering my questions when I wasn't quite ready to talk about a specific vehicle with someone. He was definitely willing to look the vehicle over, answering my questions when I wasn't quite ready to talk about a specific vehicle with someone. He was definitely willing to look the vehicle over, and address the issues that needed to be taken care of since it was "pre-owned". I liked the fact that he allowed me to drive it over to my house to show the family the first night I stopped by- it definitely made a good first impression. We first saw the vehicle on www.cars.com- and we were looking for only certified pre-owned vehicles. I originally said that I needed a vehicle with a tow-hitch, and I appreciate the fact that we were able to work it into the deal since that was definitely a sticking point with the car we needed. One of the big factors in our decision was the free oil service for life, as well as the car wash service. We were pretty much split between this vehicle and one other at Carmax, and this probably made the difference (along with adding the tow-hitch which was a requirement for us). I guess another factor was that the vehicle be certified- otherwise we would have not made the purchase without the year "certified" warranty. I liked the attitudes of Theresa and Jim (James?) Thomas- they were nice to work with after a long day. Hopefully the high degree of professionalism and service will continue from this point forward now that we've made the purchase. I probably should have waited until the mechanical issue on the rear seat is resolved, but I'm expecting it should get taken care of after our visit on Tuesday. More

Daniel was very patient with me as I had a hard decision to make. He was proffessional and had a geniune caring aspect about him. Your manager though could use better people skills. He likes to talk over pe to make. He was proffessional and had a geniune caring aspect about him. Your manager though could use better people skills. He likes to talk over people. More

Very happy. Nice, clean dealership. Marcus nice. No preasure. Finance offered lower rate than I brought with me. 2013 Ford Fusion is a great car. preasure. Finance offered lower rate than I brought with me. 2013 Ford Fusion is a great car. More

Superb service! my wife and I are very pleased with the hard work and interest they put to satisfy us as a customer. I highly recommend this dealership to buy a vehicle from. Thanks Francisco and Spencer hard work and interest they put to satisfy us as a customer. I highly recommend this dealership to buy a vehicle from. Thanks Francisco and Spencer More