Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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My sales consultant, Will, was great to work with. I am very busy with a full-time job and evening law school, so his willingness to work with me on finding the right vehicle via email throughout the week very busy with a full-time job and evening law school, so his willingness to work with me on finding the right vehicle via email throughout the week led to an efficient purchase that same weekend. He and his colleagues were professional and made the lengthy processing less daunting. Bernie set up a great test drive while Will was finishing up with another customer. Lindsey provided a very fair, informative overview of some additional options for the vehicle. Finally, Tim was able to set me up with a great warranty, set up my title and registration, and work to get my PenFed loan in place. I love my brand new 2013 Ford Fusion, especially with the aggressive price Apple Ford was able to offer me. More
Will I first of all I would like to thank both Will and Bernie for an outstanding job. Apple Ford and Ford should be glad to have them. I would recommend this to top Salesman to everyone that I know that i Bernie for an outstanding job. Apple Ford and Ford should be glad to have them. I would recommend this to top Salesman to everyone that I know that is in search of a new car. Two great Employees ! More
My entire car buying experience with William and the entire staff at Apple Ford was great. Although it was late in the evening everyone worked quickly and efficiently through out the entire process. entire staff at Apple Ford was great. Although it was late in the evening everyone worked quickly and efficiently through out the entire process. More
Robert was very attentive throughout the sales process and contacted us with a vehicle that turned out to be a great match for our requirements. Additionally, he make considerable effort to ensure we unde and contacted us with a vehicle that turned out to be a great match for our requirements. Additionally, he make considerable effort to ensure we understood the vehicle's numerous features and accessories. We would have no difficulty recommending Robert to our friends. muffy & Clark Erlandson More
Exceptionally costumer service and an overall great experience. Wouldn't have bought my first car anywhere else. With their costumer for life deal there is no reason to go anywhere else. experience. Wouldn't have bought my first car anywhere else. With their costumer for life deal there is no reason to go anywhere else. More
I thought I had the best deal possible or they made it appear that way.. till you sat down to discuss the final deal. I was prepared with all the paper work and went to the dealer to buy the car. The keep appear that way.. till you sat down to discuss the final deal. I was prepared with all the paper work and went to the dealer to buy the car. The keep in touch with you constantly promising you great prices, but in the end you are basically screwed !! The called me and offered me an unbeatable price for Focus and when I went in to buy the car, the dealer refused that he even made that offer over the phone. I was shocked and he tried to convince me that he had not called me with those numbers. Okay so I asked him keeping in mind the Customer for Life option so potentially it is a lot of saving over time, but they screwed me over again with monthly payments that don't make sense. First they checked my Credit and offered me lower rate and said we can in fact for your credit work 0.5% lower than what we have quoted now. And what was it when we went to work out the deal 2% more than what they had quoted the first time we went to inquire. I am totally disappointed with the way they handled it. I guess, they just did not want to sell the vehicle to us. This is not customer service, this is customer kick out. Terrible feeling, when you think you are getting a car today and then get screwed all over. More
Bought my 3rd F150 from Will yesterday. No haggling or games and the price was right. I couldn't be happier with my experience. Tim in the finance office was great, too. The entire process was fast and games and the price was right. I couldn't be happier with my experience. Tim in the finance office was great, too. The entire process was fast and pleasant. You will be hard pressed to find a better duo to buy a vehicle from. More
Excellent experience from The first email from Will to signing the last form with Tim (and Teresa in the middle!). I will be buying from Apple again even though it is aover a 30 mile ride for us. We hig signing the last form with Tim (and Teresa in the middle!). I will be buying from Apple again even though it is aover a 30 mile ride for us. We highly recommend them. More
If you ever need service for your car, go see Curtis Ford.... I can’t say this enough. I bought the car from apple ford and had quite a bit of trouble with the sales department. So I was a bit apprehens Ford.... I can’t say this enough. I bought the car from apple ford and had quite a bit of trouble with the sales department. So I was a bit apprehensive when I had a rattle I took it to the service department and they set me up with Curtis Ford. Let me state that you can’t ask for a better experience. His customer service was top notch. When he called me to update me to the status of my car I didn’t feel like i was dealing with someone from the dealership I felt like i was talking to a friend who genuinely cared about both me and my car. There was several times where he sent it back because it wasn’t right and if it didn’t meet his high standards then it was unacceptable. When i did get my car back it had been detailed and looked down right amazing. Who would have thought that not having your car could be a pleasurable experience? Thanks to the fine customer service i received I must say for me it was. More