Apple Ford

Walked into Ford dealership not really knowing what I wanted. Bernie took the time to talk to me and figure out the best suv for me. He put me in a beautiful blue Ford Edge that was loaded. He was ver wanted. Bernie took the time to talk to me and figure out the best suv for me. He put me in a beautiful blue Ford Edge that was loaded. He was very knowledgeable of everything and took plenty of time to go over everything. He is very friendly and not pushy. I ended up buying the 2013 Ford Edge. He even took the time to sync my phone to the car and it works great. I have never bought a car on my own before and Bernie made the process easy. I would highly recommend you see Bernie at Apple Ford if you are car shopping. More

My first encounter with Dave Eichorn was on the phone on 6/29 to make arrangements to have my car serviced. It was a very positive experience and a refreshing change. Dave was able to schedule my service ap 6/29 to make arrangements to have my car serviced. It was a very positive experience and a refreshing change. Dave was able to schedule my service appointment on 7/1 to have my AC looked at and he communicated everything that would need to happen during the service call. I was really impressed that Dave secured an appointment for me that quickly! I found Dave to be extremely professional, articulate, very knowledgeable with great follow through. Dave advised me that my car might need to be overnight and checked if that was okay. He called when he said he was going to call and gave me the update. He reviewed the benefits of the Customer for Life program and made sure I was probably enrolled in the program. Dave is very detail oriented and provided an email with a link to directions for their new location. I would highly recommend Apple Ford Quick Lane as Dave is very competent in his role and goes out of his way to make sure you are 100% satisfied. Well done! More

We took our Ford Escape on the last day of the Warranty Period. Curtis and Kevin were so helpful in resolving the issues. The quality of service was very good and they also waived some of the charges. W Period. Curtis and Kevin were so helpful in resolving the issues. The quality of service was very good and they also waived some of the charges. We are really impressed with both of them. I have been coming to Apple Ford for the past 6 years and have been supported by Allan in the BEST possible way. It is pleasure to deal with all the members of Apple Ford: Tim Colbert, Lindsey Dawson and Sharmba Mitchell More

Sales guy hit the trifecta of lies: the factory wasn't making the car I wanted anymore so I had to pick from what they had on the lot, their rebate was exclusive to their dealership only. He was hy wasn't making the car I wanted anymore so I had to pick from what they had on the lot, their rebate was exclusive to their dealership only. He was hyper, loud, and extremely pushy. He also bad-mouthed a neighboring dealership, which made me uncomfortable. I didn't want a lot of fancy stuff and at first there was nothing that matched what I wanted, then one magically appeared with a ton of features that tacked on thousands of dollars. When I started to walk, he magically found another in my price range that was arriving in a week. I asked if he could hold it until it arrived and he said he couldn't unless I signed a contract. That wasn't happening. I requested a day's notice to arrange time off of work to square things away. He called me two days later to say that it was in and I needed to hurry up and get down there to get it before someone else did. I wound up finding the same vehicle online for the neighboring dealership he'd talked smack about with even more features that was far cheaper. A quick call to that place and the salesman I spoke with agreed to hold the car until I got there that night. I wound up buying from them and never looked back. More

Justin King went above and beyond to make my deal happen at a price I was comfortable with. He also went out of his way to make sure I got my custom wheels back from my trade-in in a timely manner. He's a at a price I was comfortable with. He also went out of his way to make sure I got my custom wheels back from my trade-in in a timely manner. He's a good salesman and I'll recommend him to anyone looking for a Ford. More

I have had to bring my car in a few times for minor reasons over the past year and I always get great service. It amazes me how hard the full service staff works to make sure I have my car back as qui reasons over the past year and I always get great service. It amazes me how hard the full service staff works to make sure I have my car back as quickly as possible. Once instance, I needed a rental for a couple days and even that experience was flawless. Thanks to all in full service that provide excellent team work. More

I did not expect to purchase a vehicle that day. It was my first time to look at a crossover/suv. Ray worked hard to build my faith in Ford and the rest of the team helped me get a deal that I felt comfort my first time to look at a crossover/suv. Ray worked hard to build my faith in Ford and the rest of the team helped me get a deal that I felt comfortable with. The follow-up since purchase has been wonderful. I look forward to a positive relationship with the Apple Ford team. More

Great communication; great service; great prices. I am a customer for life and only take my Ford's to Apple Ford, where I have bought most all of my vehiclkes since they opened. They have great with my Exc customer for life and only take my Ford's to Apple Ford, where I have bought most all of my vehiclkes since they opened. They have great with my Excorts, my Crown Vic, my Escape and both of our Explorers. I always recommend them to my family and friends. My daughter bought her Ford Focus from them. More

The Quick Service Lane group is consistently professional and easy to work with when my vehicle needs to serviced. This visit was no different as they did what I asked and then some. and easy to work with when my vehicle needs to serviced. This visit was no different as they did what I asked and then some. More

The recent move of the Quick Lane to a separate location from the dealership was an excellent move! In the past, each time I went for my regular "customer for life" oil change and normal checks, I would ru from the dealership was an excellent move! In the past, each time I went for my regular "customer for life" oil change and normal checks, I would run into problems with an overcrowded waiting room, long waits even with scheduling an appointment, and disgruntled employees. When I walked into the new facility on June 5th, I was greeted immediately by David Eichhorn, who confirmed my appointment and my name with no need for me to have to explain why I was there. He took my keys, advised me that it would be about an hour and explained the services they would perform during that time. He showed me to the waiting room and was friendly and respectful. The car was ready for me in exactly an hour, and Mr. Eichhorn sat down with me to review how my car was doing and advised what may need taking care of in the near future. Overall, a very nice, stress-free experience. More