Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I just wanted to take a minute and write to you guys thank you so much for your awesome costumer service, especially to our sales rep William Malloy, for taking care of any questions and concerns about thank you so much for your awesome costumer service, especially to our sales rep William Malloy, for taking care of any questions and concerns about our new vehicle (Ford Escape 2014) and going to step further to deliver the vehicle himself more than a 100 miles away. We couldn`t be more satisfied and we will be for sure return costumers. Keep up with the good work! More
Great dealership. This was the first time I had called about a vehicle and the vehicle was actually being cleaned when I got there. That was a very important detail to me. Everybody at the dealer ship was about a vehicle and the vehicle was actually being cleaned when I got there. That was a very important detail to me. Everybody at the dealer ship was friendly and courteous. The no haggle pricing was great. My wife and both felt it was well worth the hour and half drive to get there. I will be sending others to buy at Apple. More
I have had great experiences with the service department over the past year since I purchased my Ford Escape. I just love Curtis Ford, and was thrilled today to hear that he was promoted to Service Manager! over the past year since I purchased my Ford Escape. I just love Curtis Ford, and was thrilled today to hear that he was promoted to Service Manager! Great job Apple Ford! Curtis always makes me feel so welcome every time I step foot in that place, even if it's just for a car wash!! Today I brought my car in because my rear door was stuck (most likely due to my teenage son slamming the door). Curtis and Rick Poppe were able to pop it open and pop the door liner back in place in just a few minutes. Also, the plastic pull down handle had come off of the rear hatchback door, and Curtis reattached that for me also. They had me out of there in less than 10 minutes, so I didn't have to leave my car and I made it on time to work. Thanks so much!! More
The service from start to finish was great. Bernie Worked with me to get what I thought was a fair deal on my trade-in and the new vehicle. Lee was fast with the paperwork and made that process easy Worked with me to get what I thought was a fair deal on my trade-in and the new vehicle. Lee was fast with the paperwork and made that process easy and comfortable. I had a great time talking and laughing with Mrs. Marie in the time between making the deal and signing the paperwork. More
They were so friendly and fast! I got daily updated about how my car was coming along and now it's like new again! Definitely recommend! how my car was coming along and now it's like new again! Definitely recommend! More
Very,very good. Exelent. Got me right in and back on the road. Brake and signal light replacement. Thank You Curtis, it was a pleasure meeting you and I look forward to seeing you again when my car needs se road. Brake and signal light replacement. Thank You Curtis, it was a pleasure meeting you and I look forward to seeing you again when my car needs service. More
Mr. Curtis Ford, service manager, was very professional, pleasant, and resolved an issue with my car repair. He resolved an issue I had with an occurance which happened while the technician was performing pleasant, and resolved an issue with my car repair. He resolved an issue I had with an occurance which happened while the technician was performing a recall on my car. The radiator hose was broken on my Mercury Sable- while performing a recall on the Speed Control Cable. The hose broke due to dry rot but I felt that I should not have to pay for costs of labor -200$, for replacement of the hose as it was not broken when I brought the car in for the recall. Mr Ford did remove the labor cost which I fully appreciated. In hindsight it probably saved my engine as the hose would have broken, would have resulted in the engine overheating and caused the engine to sieze. I definately would return for future service due to my recent experience with him. I also would consider purchasing my next vehicle from Apple Ford. Satisfied Customer, Diana More
Apple Ford is my go to place for purchasing and servicing my Ford. I have always been completely satisfied with their service and price. I am a Customer for Life and LOVE the free oil changes even though m my Ford. I have always been completely satisfied with their service and price. I am a Customer for Life and LOVE the free oil changes even though my car is 5 years old it is still in excellent condition because of the attention and good advice provided by the folks in the "Quick Lane". I never feel like they are making recommendations that are not necessary. When it is time to purchase my next vehicle this will be the place that I go and my family also plan on becoming Customers for Life as well. Great Job ... Thanks More
Seth Keil was excellent. He was very knowledgeable of the 2014 Explorer Limited features and let the vehicle sell itself. No high pressure sales pitch, which really helped cement the deal. The after sa the 2014 Explorer Limited features and let the vehicle sell itself. No high pressure sales pitch, which really helped cement the deal. The after sale service was exemplary - setting up some of the features so they were working when I took possession and walking me through several others was probably the best service I've ever received when buying a new vehicle. As a older military veteran, I was happy to see that Apple had hired this young veteran more recently out of the service. More
Staff was friendly and helpful through the entire purchase process. At each step of the way I felt no pressure nor did I ever feel like I was being treated poorly. That is welcome. purchase process. At each step of the way I felt no pressure nor did I ever feel like I was being treated poorly. That is welcome. More