Apple Ford

Routine service The Apple Ford Quick Lane team always works hard to get you in and out as fast as they can, and I have always received great customer service, and hig The Apple Ford Quick Lane team always works hard to get you in and out as fast as they can, and I have always received great customer service, and high quality service. More

First Ford As a prior Saturn owner, I made the choice to go with not only Ford, but Apple Ford. The purchase process was straight forward and I'm thoroughly enjo As a prior Saturn owner, I made the choice to go with not only Ford, but Apple Ford. The purchase process was straight forward and I'm thoroughly enjoying my new car. More

Second car within a year from Apple Ford Nine months ago we purchased our first vehicle from Apple Ford. Thanks to Will Malloy the experience was so positive that we came back to Apple for an Nine months ago we purchased our first vehicle from Apple Ford. Thanks to Will Malloy the experience was so positive that we came back to Apple for another vehicle. Will was not available to help us due to his recent promotion, so he introduced us to Gary Ovelgone. Gary was a pleasure to work with, he was very patient while we decided what vehicle we wanted. Spent a lot of time but at the end of the day we left with the vehicle we wanted. No pressure sales, just excellent help and suggestions to help us decide. Overall great experience ! More

Excellent service I brought my SUV in for 3 recalls. Jackie checked me in since Rick wasn't at his desk and she didn't want me to stand around waiting. This was greatl I brought my SUV in for 3 recalls. Jackie checked me in since Rick wasn't at his desk and she didn't want me to stand around waiting. This was greatly appreciated. Rick checked me out in the evening. He was very pleasant and helpful. I liked the fact that Apple washed my car for me even though it was a recall notice. I thought the service was excellent. More

Bad experience This dealer is a joke. Sales men are dishonet. The finance manger is a ripoff. You get a quote for a car and when you go to sign the contract if you This dealer is a joke. Sales men are dishonet. The finance manger is a ripoff. You get a quote for a car and when you go to sign the contract if you don't pay attention you will not notice it is an other price that you negotiated before. If you ask for a copie ofthe contract to take it home to study it, you will not get it. Sometimes they will even make you sign 2 contract with diferent rates and give you the car to take home and if for some reason you don't show up on time to finalize the deal and to sign the contract that you didnt even read before, they will send the higher apr contract to the bank and guess what you have to pay that car with a higher rate and there is no way of going back or cancel. BE AWARE and do not sign anything unless you read what you signing at. More

Unprofessional salesman My husband and I came twice to look at an SUV. On our second and final visit after it became clear we weren't going to buy a car, our salesman insulte My husband and I came twice to look at an SUV. On our second and final visit after it became clear we weren't going to buy a car, our salesman insulted us while his manager stood by and watched, even as we were on our way out the door. Through many condescending statements our salesman implied, on my opinion, that we were not decent people and sarcastically said "Goodbye lovely people" as we were walking out. My husband and I were appalled by the poor customer service and lack of action from the manager. More

First car I purchased from Apple Ford; won't be the last We had an excellent experience buying our 2015 Explorer. Jeff and Phil on the sales staff were most helpful and efficient. Tim in finance got us a t We had an excellent experience buying our 2015 Explorer. Jeff and Phil on the sales staff were most helpful and efficient. Tim in finance got us a terrific rate. Thanks to everyone, Ken & Anne Smyth More

Great job. Allie did a great job researching how to connect the lift on the back of my expedition. She really went the extra mile. I am impressed! Allie did a great job researching how to connect the lift on the back of my expedition. She really went the extra mile. I am impressed! More

Slightly dissapointed Having purchased multiple cars from Apple, I was a little let down this time. The actual purchasing of the car went very smoothly, however not a sing Having purchased multiple cars from Apple, I was a little let down this time. The actual purchasing of the car went very smoothly, however not a single person has called me to ask how the car is, or to schedule the additional items i purchased to get completed. The salesperson was outstanding, however I felt as though I was bothering everyone else that I had an interaction with. With our previous cars, there was much more of a hands on experience from everyone involved. More

Never A Let Down This visit was like all previous visits. The Quick Lane staff was very courteous and professional. Not just to me but the customers in the lounge with This visit was like all previous visits. The Quick Lane staff was very courteous and professional. Not just to me but the customers in the lounge with me. They provided very thorough explanations to its customers and along with recommendations for their issues. More