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Apple Ford

Columbia, MD

2.9
650 Reviews
Apple Ford Lincoln is your "Customer For Life" dealer where most vehicles purchased come with Lifetime Oil and Filter Changes, Tire Rotations, Multi-Point Inspections and Car Washes for as long as you own your vehicle. Call us for details.
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8800 Stanford Blvd.

Columbia, MD

21045

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Showing 650 reviews

April 22, 2015

Beware I've bought 2 cars from this dealership before, and recently attempted to buy a third. After dealing with Will and James, all I wanted to do was take More

by Flatsnextdoorneighbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : James Koser
Apr 22, 2015 -

Apple Ford responded

I am so sorry that you feel this way. We take extra steps to have full transparency with every pruchase, so we are certianly not happy about any miscommuincation. I realize this is after the fact now, but we hope to get another chance to earn your business is the future. I do hope you enjoy your new Explorer and I am glad that you stayed in the Ford family! If you would like to conact me directly, my direct number is 443-539-1234. Natalie Charette Digital Media Manager Apple Ford Lincoln ncharette@appleford.com

April 22, 2015

awesome service The service manager Curtis was very helpful me today 4/21 I was having a bad morning and he Really helped me out by giving me the correct information More

by kristin1989
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
April 20, 2015

Customer service Apple Ford's service department has excellent customer service overall. Each time I go there to get my car worked on, everyone is wonderful and helpfu More

by taffyleah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Smith - service advisor
April 19, 2015

Amazingly fast service on a busy day I took my Ford Five Hundred in for a light change on a Saturday. Instead of making me wait hours to have it done, Curtis Ford took my car, got the li More

by cooperfordfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 09, 2015

Great experience all around Great dealership! Being an X plan buyer we know what we'll pay for a vehicle-so my focus is on the knowledge, professionalism and customer service qu More

by dabears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernie Zetlmeisl
April 08, 2015

Radio Very satisfied with the manor in which I was treated and final result of my problem. The radio was replaced. Thank you Mike and Jackie. You have w More

by 41willys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jackie ... Service writer
April 07, 2015

Wonderful customer service Had a scheduled oil change. While waiting for my vehicle to be serviced I couldn't help but notice the consistent niceness and considerate way that D More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 07, 2015

Customer Service Customer service was excellent at Apple Ford. The salesman was courteous and helpful. I am looking forward to getting use out of their Customer for Li More

by Fordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 02, 2015

Good experience but wished they would have negotiated on price. The selection of used trucks in my price range was limited. I feel that I got a good deal. The finance department forgot abou More

by Igotmytruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin who did the insurance verification., Mike Wheeler
April 01, 2015

Ford Fusion Purchase Dealership service was good, inventory provided a lower price, and overall experience was good. Sales person was particularly good and not pushy. Jo More

by Ford Fusion Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Williams
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