Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Expereince ! Awesome dealership. Jeff really worked with us and make a great deal on a 2017 Focus ST 3. Our finance guy was awesome too. Favorite quote "it's only Awesome dealership. Jeff really worked with us and make a great deal on a 2017 Focus ST 3. Our finance guy was awesome too. Favorite quote "it's only a dollar". Overall really great experience thanks to Jeff ! More
Exceptional service & professional staff. I have been a customer since 1995. I have always been treated with the utmost professional courtesy. Always felt like I got a great deal with every tr I have been a customer since 1995. I have always been treated with the utmost professional courtesy. Always felt like I got a great deal with every transaction.. More
Kevin Ford Rocks! Really appreciate Kevin Ford's help in taking care of my Lincoln MKZ. Every time I come in I'm greeted with a smiling face and I know Kevin will make Really appreciate Kevin Ford's help in taking care of my Lincoln MKZ. Every time I come in I'm greeted with a smiling face and I know Kevin will make it a successful and easy trip to get my car serviced. I had to come in a few times this year and felt that Kevin went above and beyond to ensure a positive experience for me. It usually is no fun getting your car serviced, but I can say I honestly enjoyed my visits this year. Apple Ford service team has been great too and I'm very happy with the care put into my MKZ to help maintain it in tip top shape. Keep up the great work Kevin and the Apple Ford team! More
Smoothest car buying experience. Steve Meyer helped my experience buying my Ford Explorer a very pleasant one. Steve was very helpful, honest and great to work with. Most car buying e Steve Meyer helped my experience buying my Ford Explorer a very pleasant one. Steve was very helpful, honest and great to work with. Most car buying experiences are unpleasant. I often feel like they only care about making a sale or getting one over on you. Not with Steve or Apple ford. I felt that they truly cared if we were happy and comfortable with the vehicle and deal we were getting. More
Friendly, curteous, knowledgeable Had a very positive experience. This is the 2nd car bought at Apple Ford. Would recommend this dealership to others. Hope the Service department is fa Had a very positive experience. This is the 2nd car bought at Apple Ford. Would recommend this dealership to others. Hope the Service department is faster than when I had my prior Ford back in 2007-2011 More
smooth, efficient, friendly and accommodating The entire car-buying process was done smoothly and efficiently. Our salesman, Ed Karn, was very friendly and accommodating and he answered all of ou The entire car-buying process was done smoothly and efficiently. Our salesman, Ed Karn, was very friendly and accommodating and he answered all of our questions and provided options for us to consider. Ed followed up with us during the entire process, and he also followed up with us after we had bought our vehicle just to see how we were liking it. We would strongly recommend Apple Ford, and more specifically, Ed Karn. More
Review Kevin is the reason why I drive 30 miles to come have my car service in Apple Ford, very friendly, professional, respectful and polite on the phone a Kevin is the reason why I drive 30 miles to come have my car service in Apple Ford, very friendly, professional, respectful and polite on the phone and in person. Can't ask for more. He is a 5*****. More
Lincoln MKZ Service Kevin at Apple Ford made the service of my Lincoln an easy one for me. He kept me informed of the work that needed t9o be done and the timeline it wo Kevin at Apple Ford made the service of my Lincoln an easy one for me. He kept me informed of the work that needed t9o be done and the timeline it would take. Managing the maintenance of my car is something I don't want to have to over manage and Kevin took care of that responsibility for me. More
Customer Retention is Key Apple Lincoln has always gone above and beyond to provide superior customer service to me. They strive for quick turn around and easy service. If you Apple Lincoln has always gone above and beyond to provide superior customer service to me. They strive for quick turn around and easy service. If you have to wait, it is never any more than necessary. I also love the fact that they keep you informed with detailed information about what repairs are needed or being done on your vehicle. The technicians are knowledgeable (as they should be), the work atmosphere is comfortable, and there is a fairly decent waiting area for those who wait. The quick lane is very efficient too. I have been to a few major Ford/Lincoln dealers and let's say they have left me bitter. Poor customer service and money hungry managers. I even had a dealership charge me for an oil change that never occurred. In sharp contrast, I get exceptional service at Apple and the work is done right the first time. Kevin is the best... More
Great Service is always appreciated. Kevin was very helpful and got me in and out quickly for my initial service. He also rescheduled me for a minor recall issue. My follow service was Kevin was very helpful and got me in and out quickly for my initial service. He also rescheduled me for a minor recall issue. My follow service was seamless and the carwash after service is always a nice touch. Keep up the good work! More


