Apple Ford

Rating for service on 2016 Lincoln MKX Apple Lincoln Ford, Columia Md (Specifically their Tri State Collision Center) does not do good work. Claimed they had repaired my cars front bumper Apple Lincoln Ford, Columia Md (Specifically their Tri State Collision Center) does not do good work. Claimed they had repaired my cars front bumper cover but they left damage behind bumper not fixed. Kept my car 5 weeks in. 2016 and 2017 and damage still not fixed (headlights, cross core member, cracked rt bottom headlight bracket). Many screws and nuts were left off in wheelwells and bottom front plastic panels, inside of hood for rubber seal. Both Bottom left & right door panels have cracked brackets. It took 5 or 6 times get bumper paint color to match body paint color. Overall back experience. Do not take your car to Tri-State Collision in Columbia , Md More

Outstanding service I would like to say Neville took such good care of me. He was patient and bent over backwards for me and in the end one happy customer. Lindsey was wo I would like to say Neville took such good care of me. He was patient and bent over backwards for me and in the end one happy customer. Lindsey was wonderful with all the after market items. What an awesome experience I received.. Thabks again Mevilke More

New sales from David David did a great job and was able to help me get into the new vehicle as soon as possibl I could not find his name in the list of salesman but David David did a great job and was able to help me get into the new vehicle as soon as possibl I could not find his name in the list of salesman but David did a great job More

Awesome Experience From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All departments were very professional and know their job responsibilities. I'm in the business also and when I a professional organization, I make sure I point it out. Very very dedicated in what they do and you can tell they are proud what they do! They deserve some kind of reconition because all you hear now a days are bad reviews and I'm sick and tired of people out there complaining about the simplistic things as they should be complaining about themselves. Well done everyone at Apple Ford! Whohooooo! More

Apple ford Columbia review Overall positive experience. Nice locatation in easy to get to Columbia. I hope their customer for life program proves to be beneficial for the custo Overall positive experience. Nice locatation in easy to get to Columbia. I hope their customer for life program proves to be beneficial for the customer. Only negative comment I'd give is I was hoping they'd honor my request for a drop in bed liner, but it was denied. More

Purchase of Ford Explorer Rich was a good salesman. The overall experience with Apple Ford was great. Did not feel rushed or coerced into purchasing. Will definitely recommend Rich was a good salesman. The overall experience with Apple Ford was great. Did not feel rushed or coerced into purchasing. Will definitely recommend to friends More

Great experience Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a bre Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a breeze. Friendly, knowledgeable and even have me advice on where to pick up some after market deals! More

Recommended suggestions without pressure The entire staff used their friendly and professional attitudes to sell me a vehicle that I wanted with extras that I had forgotten. All at a fair pri The entire staff used their friendly and professional attitudes to sell me a vehicle that I wanted with extras that I had forgotten. All at a fair price. Of course I wanted the best deal possible and they cannot afford to give away vehicles so we come to a mutual agreement. One of the best vehicle buying experience I have had. We look forward to the service after the sale that I have been told about. More

Awful Customer Service and Respect for Time I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It too I went in knowing exactly what car I wanted to purchase. I had the stock number and VIN written down. I test drove the car and really liked it. It took about 45 minutes to negotiate with the salesman to get it to the price I wanted. Then I waited over 5 and 1/2 hours for the Finance Manager to process me. It was ridiculous. I sat waiting for hours after I had already made my intentions clear. I love my Ford but I would highly recommend going to any other local dealer, unless you want to waste your entire day. I will never buy a car from Apple Ford or any Apple dealer again, it was a big waste of time. They also never offered any drink or snacks, which if you go to other dealers is common practice. When I asked for water after sitting for a few hours they looked at me dazed and confused and they said they would "find something." They came back with tap water in a plastic cup. More