Apple Ford

Awesome Service Mr. Les Ashburn is very professional when it comes to his job. We have several trucks in our fleet. Every time we take one of our trucks in for servic Mr. Les Ashburn is very professional when it comes to his job. We have several trucks in our fleet. Every time we take one of our trucks in for service we know we are in good hands with Mr. Les Ashburn. He does exactly what we ask him to do and he always keeps us informed. Please keep up the great work Mr. Les Ashburn. More

always helpful and explain everything After talking to Les Ashburn,he is very helpful on what I need for my truck ,he explains everything to me very clear,always a nice person to deal with After talking to Les Ashburn,he is very helpful on what I need for my truck ,he explains everything to me very clear,always a nice person to deal with More

went in for a brochure, came out with an Edge! Met Steve Meyer and immediately felt at ease discussing the slim possibility of being able to afford a 2017 Edge with our limited, dual income and ret Met Steve Meyer and immediately felt at ease discussing the slim possibility of being able to afford a 2017 Edge with our limited, dual income and retirement looming. He made it possible to drive home a beautiful 2017 Edge within the hour. More

Good service Excellent service and good people, to deal with always up front and honest.working with les in service center makes it easy to bring my truck there f Excellent service and good people, to deal with always up front and honest.working with les in service center makes it easy to bring my truck there for service More

Next visit will be better I came in a few weeks ago and ben took my keys to get my oil change done. As i was waiting i was watching him and his coworker work. I noticed that th I came in a few weeks ago and ben took my keys to get my oil change done. As i was waiting i was watching him and his coworker work. I noticed that the tall guy was going into detail about what was getting done and was talking to customers about damage he saw on their cars but nothing was said to me (I have 2 dents o. My drivers doors) So time went by and the tall guy was keeping people updated about the progress of their cars which also included get inspection reports gone over. After about an hr and a half Ben called me up to tell me was car was done and everything looked "good". No inspection report was given to me.Dave (the tall guy) was reviewing paperwork and inspections while I was just handed keys and told to have a nice day. I pulled Dave aside before I left and asked him why service thru him was so different than Ben. He apologised and offered to review my paperwork with me but I didn't have time at that moment. He did give me his card and told me to call with any questions I may have had. He said there is more than 1 dave and i should ask for "tall dave" Ben said about a total of 10 words to me total and David was much more detailed with his customers which made me feel like I got over looked. I called back a few days later and dave went over my inspection with me over the phone. He pointed out that my tires and front breaks would be due next visit (Ben never said anything about that). David was easy to talk with and took time to answer all my silly questions I have had about my car. Next service you can bet I'll be seeing "tall dave" More

Trustworthy Dave was very knowledgeable about my car and knew exactly what service I needed. He didn’t try to make me do any work that wasn’t necessary either. I’ Dave was very knowledgeable about my car and knew exactly what service I needed. He didn’t try to make me do any work that wasn’t necessary either. I’ve always trusted him and will continue to bring my car to him. More

Awesome service Would recommend Apple Ford to everyone. Service is great. Easy to make an appointment and always so helpful. Love Apple Ford will only bring my vehicl Would recommend Apple Ford to everyone. Service is great. Easy to make an appointment and always so helpful. Love Apple Ford will only bring my vehicles here. More

Extraordiinary customer service and very quick service Very quick to meet my needs on a busy day.. Friendly, competent, and earned the praise of their supervisors, Excellent customer service skills. Very quick to meet my needs on a busy day.. Friendly, competent, and earned the praise of their supervisors, Excellent customer service skills. Able to complete more than one task at a time. More

Awful Service VERY inept, inexperienced, awful service. I bought my car brand new in 2012 (Ford Focus S). Free Oil changes for life (every 6 months). They are SU VERY inept, inexperienced, awful service. I bought my car brand new in 2012 (Ford Focus S). Free Oil changes for life (every 6 months). They are SUPPOSED to top off all fluids, rotate tires, and include a car wash. Now, I have to check all my fluid levels, because they DON'T top off anything half the time. This past week, they LEFT OFF the splash shield --- a cover located at the underside of cars that protects your engine from potential damage caused by bumps, water and debris. Plus they forgot AGAIN to wash my car, telling me I can come back any time. I work from 8 to 5, and don't even get home until AFTER the dealer closes, and it is damned near impossible to get it washed on Saturdays, due to them being so busy. I don't want to make another trip OUT OF MY WAY just to get my car washed. It's pretty BAD when I have to check to see the fluids, etc. And now the Splash Shield???? Ford Certified means NOTHING to them. More

Very simple We purchased two vehicles from Apple Ford so far, and we haven’t had any complaints. Both buying experiences were easy and painless and the salesmen a We purchased two vehicles from Apple Ford so far, and we haven’t had any complaints. Both buying experiences were easy and painless and the salesmen are willing to work with your budget. One of the better buying experiences I’ve had. More