AutoNation Ford White Bear Lake - Service Center

On a late Friday afternoon, after hurrying into Tousley Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minu Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minutes and I was on my way…completely satisfied! More

I went in for a noise in the air conditioning, and the car had to be in the sun to hear it. They left it sit and were able to hear the same sound. While at first they said it may be a 2 day job to repair, car had to be in the sun to hear it. They left it sit and were able to hear the same sound. While at first they said it may be a 2 day job to repair, they were able to call me later the same day to tell me it was finished and ready to go! Plus, the car was cleaned inside and out when I picked it up. A very pleasant experience More

i hated dealerships prior to buying my new care at tousley. I feel like they care about me as a customer and go above and beyond to make sure I'm happy and fully content with their service. I would tousley. I feel like they care about me as a customer and go above and beyond to make sure I'm happy and fully content with their service. I would recommend to anyone to buy a car there and have. They are the best dealership around by far. sales folks are great and service department is the best..... More

I went in for tires for my Mustang. Not only was the price right. The service was, and always is GREAT! I have been a Tousley customer for four years and I have NO plans to go anywhere else. I live in B price right. The service was, and always is GREAT! I have been a Tousley customer for four years and I have NO plans to go anywhere else. I live in Brooklyn Park, I work in Plymouth, but I am glad to drive half way across the Twin Cities to deal with them. And I tell all of my friends and family. I Love dealing with Tousley! More

I had a recent visit to Tousley Service and they had a I had a recent visit to Tousley Service and they had a mechanic ride along with me to listen to the sound I was concerned about. He was very nice a I had a recent visit to Tousley Service and they had a mechanic ride along with me to listen to the sound I was concerned about. He was very nice and didn't make me feel stupid even though I dont know anything about cars, he was patient and explained things to me... Thanks for being so accomodating and as always doing a great job! MKJ, White Bear Lake More

Tousley Ford's service department was very professional. They took the time to explain the necessary repairs and how it was covered by warranty. Randy and his team accomplished the service work within the They took the time to explain the necessary repairs and how it was covered by warranty. Randy and his team accomplished the service work within the original time estimate and had my truck back to me when promised. I will definitely us Tousley again! More

They provide great service and would definitely go back, I have been to other Ford dealerships and felt ok about the service. At Tousley, I felt as if experts were working on my car. While the service gro I have been to other Ford dealerships and felt ok about the service. At Tousley, I felt as if experts were working on my car. While the service group is helpful, they are not overly persistent. More

I REALLY enjoy my new Ford F150 King Ranch. The guys at Tousley Ford treat me (and my truck) very well. Just a very pleasant experience when I stop in for scheduled maintenance or to strainghten out an iss Tousley Ford treat me (and my truck) very well. Just a very pleasant experience when I stop in for scheduled maintenance or to strainghten out an issue I had with a tanneau cover. They remember me - and that mnatters to me. More

I bought a 2005 ford f150. the sales department was grate . drove truck for two days. found the rear differential was bad. they fixed it work find now. they could have did a better job with the initial insp . drove truck for two days. found the rear differential was bad. they fixed it work find now. they could have did a better job with the initial inspection before truck went on the lot. BUT in the end they made it right. im satisfied now. More

When I had my 2009 Escape in for the Quick Lane oil change service, the service team identified a slight transmission leak and recommended that I schedule a follow-up appointment. The Red Team diagnos change service, the service team identified a slight transmission leak and recommended that I schedule a follow-up appointment. The Red Team diagnosed the issue, special ordered a part, notified me when it arrived and performed the service in a in a timely, convenient manner. The customer experience was top-notch and all work was completed while my vehical was still under full warrenty. Top-notch people and top-notch service. More