AutoNation Ford White Bear Lake - Service Center

I reccomend Tousley Ford to each and everyone i know because the the customer service satisfaction is so high and extravagant that you can't go wrong with the care and knowledge they provide you. Cindy because the the customer service satisfaction is so high and extravagant that you can't go wrong with the care and knowledge they provide you. Cindy is excellent in the service Dept. Mike Gerlach is a very personable and knowledgable sales consultant and always has a smile on his face while enjoying all the new and older faces coming in to see him fo any reason. For example purchasing a car or just stopping in to say hi. Outstanding job and Performance by Tousley Ford in all standards and levels. More

I bought my Ford F-150 From Tousley Ford in 2007, The dealership has been great to work with from the time of sale till now. Tousley Ford is the only place I've brought my truck for service from the time dealership has been great to work with from the time of sale till now. Tousley Ford is the only place I've brought my truck for service from the time it was new in 2007, and they do an outstanding job. I highly recomend this dealership for sales and service, They've earned my trust,and I will definately be purchasing my next vehical from them. Brian Kelly More

Good communication, work done as promised. I bring our two Fords to Tousley for servie and have always been satisfied. They provide free rentals when available. I bought both cars from Tousley and plan o two Fords to Tousley for servie and have always been satisfied. They provide free rentals when available. I bought both cars from Tousley and plan on buying my next car there. More

The few times that I have brought my car in to have something checked out on it I have received prompt, friendly and informative service from my service advisor and others involved in the smooth runnin something checked out on it I have received prompt, friendly and informative service from my service advisor and others involved in the smooth running of my vehicle. Thank you! More

CINDY WAS VERY HELPFUL .SERVICE WAS GREAT.EVERYONE VERY HELPFUL.SCHUTTLE DRIVER WAS VERY PROMT AND VERY FREINDLY.GUEST AREA WAS VERY CLEAN AND THE PEOPLE VERY NICE. HELPFUL.SCHUTTLE DRIVER WAS VERY PROMT AND VERY FREINDLY.GUEST AREA WAS VERY CLEAN AND THE PEOPLE VERY NICE. More

I stopped into Tousley with a hard to describe noise which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differe which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differential going bad on my 2010 4WD King Ranch. Because of the japan sunami, parts were slow in coming. My service manager stuck with the issue and contacted me when they arrived. I left the truck overnight and drove home with a no cost loaner vehicle. I picked up my truck the next day and it has been perfect ever since. More

Ford did a nice job. I use this service because I want a Ford dealership to service my Ford Truck. They seemed very efficient and nice. Also, like that they wash my truck for me. Keep up the good work, a Ford dealership to service my Ford Truck. They seemed very efficient and nice. Also, like that they wash my truck for me. Keep up the good work, I'll be back for my next oil change soon. I feel that they understand and do a better job on my truck than other places would. I don't want to trust my truck to just anybody. Keep up the good work. Becky Sexton More

It was a very good day at the dealership.Everyone was very friendly. Very Helpful and explained everything to us that we had questions on. Thanks for the great experience. Edward Hannah very friendly. Very Helpful and explained everything to us that we had questions on. Thanks for the great experience. Edward Hannah More

On a late Friday afternoon, after hurrying into Tousley Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minu Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minutes and I was on my way…completely satisfied! More

I went in for a noise in the air conditioning, and the car had to be in the sun to hear it. They left it sit and were able to hear the same sound. While at first they said it may be a 2 day job to repair, car had to be in the sun to hear it. They left it sit and were able to hear the same sound. While at first they said it may be a 2 day job to repair, they were able to call me later the same day to tell me it was finished and ready to go! Plus, the car was cleaned inside and out when I picked it up. A very pleasant experience More