AutoNation Ford White Bear Lake - Service Center

CINDY WAS VERY HELPFUL .SERVICE WAS GREAT.EVERYONE VERY HELPFUL.SCHUTTLE DRIVER WAS VERY PROMT AND VERY FREINDLY.GUEST AREA WAS VERY CLEAN AND THE PEOPLE VERY NICE. HELPFUL.SCHUTTLE DRIVER WAS VERY PROMT AND VERY FREINDLY.GUEST AREA WAS VERY CLEAN AND THE PEOPLE VERY NICE. More

I stopped into Tousley with a hard to describe noise which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differe which I thought might a transmission or front wheel noise. After looking over and driving the truck the shop identified the problem as a rear differential going bad on my 2010 4WD King Ranch. Because of the japan sunami, parts were slow in coming. My service manager stuck with the issue and contacted me when they arrived. I left the truck overnight and drove home with a no cost loaner vehicle. I picked up my truck the next day and it has been perfect ever since. More

Ford did a nice job. I use this service because I want a Ford dealership to service my Ford Truck. They seemed very efficient and nice. Also, like that they wash my truck for me. Keep up the good work, a Ford dealership to service my Ford Truck. They seemed very efficient and nice. Also, like that they wash my truck for me. Keep up the good work, I'll be back for my next oil change soon. I feel that they understand and do a better job on my truck than other places would. I don't want to trust my truck to just anybody. Keep up the good work. Becky Sexton More

It was a very good day at the dealership.Everyone was very friendly. Very Helpful and explained everything to us that we had questions on. Thanks for the great experience. Edward Hannah very friendly. Very Helpful and explained everything to us that we had questions on. Thanks for the great experience. Edward Hannah More

On a late Friday afternoon, after hurrying into Tousley Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minu Ford because of a severely leaking tire, the crew on duty scheduled me immediately for the necessary repair. The repair was completed within 30 minutes and I was on my way…completely satisfied! More

I went in for a noise in the air conditioning, and the car had to be in the sun to hear it. They left it sit and were able to hear the same sound. While at first they said it may be a 2 day job to repair, car had to be in the sun to hear it. They left it sit and were able to hear the same sound. While at first they said it may be a 2 day job to repair, they were able to call me later the same day to tell me it was finished and ready to go! Plus, the car was cleaned inside and out when I picked it up. A very pleasant experience More

i hated dealerships prior to buying my new care at tousley. I feel like they care about me as a customer and go above and beyond to make sure I'm happy and fully content with their service. I would tousley. I feel like they care about me as a customer and go above and beyond to make sure I'm happy and fully content with their service. I would recommend to anyone to buy a car there and have. They are the best dealership around by far. sales folks are great and service department is the best..... More

I went in for tires for my Mustang. Not only was the price right. The service was, and always is GREAT! I have been a Tousley customer for four years and I have NO plans to go anywhere else. I live in B price right. The service was, and always is GREAT! I have been a Tousley customer for four years and I have NO plans to go anywhere else. I live in Brooklyn Park, I work in Plymouth, but I am glad to drive half way across the Twin Cities to deal with them. And I tell all of my friends and family. I Love dealing with Tousley! More

I had a recent visit to Tousley Service and they had a I had a recent visit to Tousley Service and they had a mechanic ride along with me to listen to the sound I was concerned about. He was very nice a I had a recent visit to Tousley Service and they had a mechanic ride along with me to listen to the sound I was concerned about. He was very nice and didn't make me feel stupid even though I dont know anything about cars, he was patient and explained things to me... Thanks for being so accomodating and as always doing a great job! MKJ, White Bear Lake More

Tousley Ford's service department was very professional. They took the time to explain the necessary repairs and how it was covered by warranty. Randy and his team accomplished the service work within the They took the time to explain the necessary repairs and how it was covered by warranty. Randy and his team accomplished the service work within the original time estimate and had my truck back to me when promised. I will definitely us Tousley again! More