AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
764 Reviews of AutoNation Ford White Bear Lake - Service Center
AutoNation has done all the service work on my F150. I brought the truck in for its 65K scheduled maintenance. The tech that checked me in indicted that for this service they recommend brake fluid, transm brought the truck in for its 65K scheduled maintenance. The tech that checked me in indicted that for this service they recommend brake fluid, transmission fluid, new coolant and differential fluid. I I asked the tech the check the service history on the vehicle since I thought several of these items were taken care of in a previous visit. He came back and said he could not any record of them being done. I asked him to check again as i indicated that I knew for a fact that the brakes were done ay 50K. He came back later and said yes that was true but no record of the other items being done. I said ok - go ahead with the other items. I left the vehicle and went home. I checked my service receipts and sure enough all of the items that he indicated were not done were in fact done at 50K. I called and the tech and cancelled all these items. So instead of a $2000 service bill it turn out to be an oil change and tire rotation - $100. Very disappointed that they were telling me I need to have this work done when it fact. It was already done - by them. More
Travis in the Quick Service took care of me as expected with great communication and service of a solid dealership. I don't know the other service writers name but they also kept me in the loop all in all with great communication and service of a solid dealership. I don't know the other service writers name but they also kept me in the loop all in all great improvement from my last visit. More
The employees were very professional, cheerful and helpful. It was easy to get an appointment on my schedule. The recall was repaired quickly and at no charge. helpful. It was easy to get an appointment on my schedule. The recall was repaired quickly and at no charge. More
Shawn did a great job getting us setup with the Toyota dealer when he found out that Auto Nation could not find the problem. Maplewood Toyota found the issue and had it resolved in about 3 hours. Great s dealer when he found out that Auto Nation could not find the problem. Maplewood Toyota found the issue and had it resolved in about 3 hours. Great service from dealers* More
AutoNation Ford has been servicing my transportation needs since 2001. Each and every transaction has been outstanding, be it sales or service. On this occasion my vehicle was in for service necessitate needs since 2001. Each and every transaction has been outstanding, be it sales or service. On this occasion my vehicle was in for service necessitated by a recall notice. My appointment was easily and conveniently made and my Service Advisor, Matt, took care of all of my needs. More