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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
764 Reviews

764 Reviews of AutoNation Ford White Bear Lake - Service Center

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August 30, 2021

White bear automation service is outstanding. I was impressed from the appointment planning , cost estimate and professionalism of their staff. More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Sep 04, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 29, 2021

Husband took my car in at 630 am for oil change & multi point inspection. He said they were all very nice. Even drove him to Perkins down the road so he could have breakfast while he waited & they picked h More

by Leebean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 04, 2021 -

Apple Ford White Bear Lake responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2021

I was lied to when I bought my car from Auto Nation. I questioned two warranty charges. I was told I would NEVER have maintenance on my car other then 100 dollars deductible at Auto Nation and 200 if I ta More

by Sallycaschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Aug 31, 2021 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (651) 301-8386 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 24, 2021

Always take excellent care of me when I bring my vehicle in for service! Thank you everyone! More

by Laci marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 31, 2021 -

Apple Ford White Bear Lake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 24, 2021

I have had my F150 serviced at here since I purchased it in 2014. Every visit I have made at this dealership has been great, the service has been great and complete, and the whole experience has been great More

by onthelevelwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 31, 2021 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2021

First Lady who picked up the phone talked to fast to understand. Had to tell her to slow down. After she slowed down l was able to understand her. More

by Akwagner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at desk at Fleet garage. Very good.
Aug 25, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

Shawn, Kirk, lady at service desk (sorry I didn't get your name). I can't thank you enough. My trust in Ford is restored! More

by lallierkathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Kirk, service desk
Aug 19, 2021 -

lallierkathi responded

Awesome in all ways!

Aug 19, 2021 -

lallierkathi responded

Service desk woman ( didn't get her name) offered a suggestion regarding temporary cover for my broken window. It worked great to protect my vehicle for the two weeks required for my window to come in. I'd like her to get credit for that awesome suggestion.

August 17, 2021

Good services but took too long for what was done. Not kept well informed of the status. More

by KenTibesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 25, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 11, 2021

My service writer was very professional and did his job. The rest of the team let him down and failed me as the customer. After talking to the service manager I was happy that the people that fail me as a c More

by PSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jensen
Aug 16, 2021 -

Apple Ford White Bear Lake responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

August 10, 2021

We were very happy with the service. We would come back again and hope that Kirk could provide the high quality he did the first time. More

by mprender333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Aug 16, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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