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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
768 Reviews
Call Service Center (651) 484-7231

768 Reviews of AutoNation Ford White Bear Lake - Service Center

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November 20, 2021

Service was excellent. My vehicle was done ahead of time which was nice. Loaner process was no problem. More

by dfmoranmmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 22, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 15, 2021

Excellent customer service performed by both the service dep and by the service technician and service advisor More

by tcpathmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 21, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2021

have purchased somewhere between 11 & 15 vehicles over the years(ive lost count) most often a wonderful experience with quality service and friendlt employees why we keep coming back lets get the loaners More

by orth2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 19, 2021 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 14, 2021

Clean and professional. Their waiting room is comfortable and they’re very good at updating you in the status of your service. More

by iski81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Sydney Thorp
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Nov 16, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

2020 Ford F-150 was leaking water in the cab when it rained. It took two trips, but Autonation Ford found the issue and no more leaks. More

by dren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 14, 2021 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2021

Was in for recall work. It was performed in a timely manner. Service Advisor was great ! More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Vang ?? I think. Great guy.
Report | Print
Nov 10, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2021

Had an appointment and a contact person who kept in contact. Gave me updates on the service and listened to my issues with the car. More

by Ded6295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Nov 09, 2021 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

November 06, 2021

We had a call back on our vehicle. The dealer set us up with a ride home and a ride back to pick up our vehicle great service More

by pchurls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know names
Report | Print
Nov 09, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

November 01, 2021

They continually disappoint me in the service department. Asked for services are not performed, critical repairs needed are not communicated until I picke up the car, requiring another visit. More

by wasp.frolic_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dowell
Report | Print
Nov 03, 2021 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

October 31, 2021

Matt was very helpful and was spot on with the timing estimate, which was appreciated. More

by O3191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 03, 2021 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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