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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
764 Reviews

764 Reviews of AutoNation Ford White Bear Lake - Service Center

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November 11, 2021

2020 Ford F-150 was leaking water in the cab when it rained. It took two trips, but Autonation Ford found the issue and no more leaks. More

by dren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 14, 2021 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2021

Was in for recall work. It was performed in a timely manner. Service Advisor was great ! More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Vang ?? I think. Great guy.
Nov 10, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2021

Had an appointment and a contact person who kept in contact. Gave me updates on the service and listened to my issues with the car. More

by Ded6295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 09, 2021 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

November 06, 2021

We had a call back on our vehicle. The dealer set us up with a ride home and a ride back to pick up our vehicle great service More

by pchurls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know names
Nov 09, 2021 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

November 01, 2021

They continually disappoint me in the service department. Asked for services are not performed, critical repairs needed are not communicated until I picke up the car, requiring another visit. More

by wasp.frolic_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dowell
Nov 03, 2021 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

October 31, 2021

Matt was very helpful and was spot on with the timing estimate, which was appreciated. More

by O3191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 03, 2021 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 29, 2021

At first I was a little disappointed because I was told that my 2:00pm appointment was going to be delayed to other jobs in front of me. I then met with the Service Check in person and he said that we wil More

by richard.wynveen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
Oct 30, 2021 -

Apple Ford White Bear Lake responded

Hi. We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 26, 2021

Team performed all services that I asked for , and completed them in a timely fashion! More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several - all fine!
Oct 28, 2021 -

Apple Ford White Bear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2021

Always responsive by the technicians and support staff. Work is performed at a quality level within the quoted time More

by Hummer754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 29, 2021 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 26, 2021

AutoNation Ford White Bear Lake service department was quick ,easy and competitively priced service. I always trust my Ford at Ford Service Centers. More

by youngman60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jensen
Oct 29, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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