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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
768 Reviews

768 Reviews of AutoNation Ford White Bear Lake - Service Center

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December 16, 2021

Asked to rate dealer service, but vehicle still in shop awaiting parts. Service advisor has kept me in the loop when any changes have occurred. More

by georgemscottjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 17, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Dec 17, 2021 -

georgemscottjr responded

The one issue that confuses me about this dealership is that they never seem to have the correct parts in stock for my vehicle. It's not an unusual brand or model, it's a Ford Explorer. It seems to take at least a week every time I bring it in for routine maintenance. Makes me hesitant to perform the proper maintenance.

December 15, 2021

I have been using this Dealership from 1969 to2021.I can’t remember how many cars and trucks.The manager stepped up and took care of a tire problem we had.All is good.I do have one complaint Tried to ca More

by Ron Per
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager ,, Sydney Thorp
Dec 17, 2021 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2021

Very helpful staff who care about giving the best customer service! I needed regular maintenance, which they were happy to provide, but then I also needed a little extra and they did not even hesita More

by julie.wollenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Anna
Dec 14, 2021 -

Apple Ford White Bear Lake responded

Hi Julie, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford White Bear Lake! If you ever need help, just give us a call. Happy motoring!

December 13, 2021

Courteous and timely service. I always have a good experience at Ford, and only place I’ll take my car. More

by Kjsmit72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 15, 2021 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 13, 2021

Great service Easy to work with flexible scheduling Great service Easy to work with flexible scheduling friendly easy to get to Great People great atmosphere will be back and will recommend to all my More

by MD Ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Sean service manager, Sydney Thorp
Dec 14, 2021 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 08, 2021

The staff is very courteous and helpful. I always purchase my vehicles and have services done through this dealership. More

by dean.blank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 07, 2021

Great service & very friendly staff/ nice that they offered small bottles of cold water during wait of oil change and wash More

by FRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hi Fred, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 07, 2021

I've been going to this dealership since 1994 and they've always been there for me More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 07, 2021

My technician was very friendly and advised me on required maintenance needed. The customer waiting area was comfortable, had free coffee and breakfast bars available. I really appreciated the comp More

by Ladypurple47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Gilbertson
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

Always very prompt and helpful. Courteous employees. Have complete trust in the service on our car. More

by Rosan4773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic, do not remember name.
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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