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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
764 Reviews
Call Service Center (651) 484-7231

764 Reviews of AutoNation Ford White Bear Lake - Service Center

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December 13, 2021

Courteous and timely service. I always have a good experience at Ford, and only place I’ll take my car. More

by Kjsmit72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 15, 2021 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 08, 2021

The staff is very courteous and helpful. I always purchase my vehicles and have services done through this dealership. More

by dean.blank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
December 07, 2021

I've been going to this dealership since 1994 and they've always been there for me More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 07, 2021

My technician was very friendly and advised me on required maintenance needed. The customer waiting area was comfortable, had free coffee and breakfast bars available. I really appreciated the comp More

by Ladypurple47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Gilbertson
Report | Print
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 07, 2021

Great service & very friendly staff/ nice that they offered small bottles of cold water during wait of oil change and wash More

by FRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hi Fred, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2021

Always very prompt and helpful. Courteous employees. Have complete trust in the service on our car. More

by Rosan4773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic, do not remember name.
Report | Print
Dec 10, 2021 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 03, 2021

Very good service, On time and out quickly!!Well done. Very good service, On time and out quickly!! Well done. I will be back! Good Job More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kick
Report | Print
Dec 06, 2021 -

Apple Ford White Bear Lake responded

Hi John, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 30, 2021

Took longer to complete work on my truck for recall fix, estimate was 1 to 3 days. I took 5 days. Would of nice if they check to see if they had all the parts before they started. More

by Wogie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 03, 2021 -

Apple Ford White Bear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

November 30, 2021

Dealership personnel were great!! However, 2 hrs to get a basic oil change? Seems a little excessive??? Ya, I’ll go back. More

by mikel2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Gilbertson
Report | Print
Dec 03, 2021 -

Apple Ford White Bear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

November 30, 2021

Over charges. We call them out on it and they change the price. Can’t be trusted. More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Dec 05, 2021 -

Apple Ford White Bear Lake responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

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