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AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of AutoNation Ford White Bear Lake - Service Center
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December 29, 2021
I was told I could bring my car in for servicing without an appt. So I did, at first the young lady was a little put out, I guess I shouldn’t have been told that. She managed to squeeze me in between jobs. an appt. So I did, at first the young lady was a little put out, I guess I shouldn’t have been told that. She managed to squeeze me in between jobs. I came prepared to wait, I only had to wait a couple of hours. She remained courteous and professional. I’ve had nothing but good experiences from this dealership! More
by Whimsicalswan
Employees Worked With
Service Department, Sydney Thorp
December 28, 2021
Got there 10 minutes early, waited patiently at the door. They came out to acknowledge me told some jokes which made my morning. Drove in and Kirk greeted me and took over the show. They came out to acknowledge me told some jokes which made my morning. Drove in and Kirk greeted me and took over the show. More
by ebaarness
Employees Worked With
Kirk (Service Manager)
December 20, 2021
Brought my 2015 F-150 truck in for scheduled maintenance, radiator flush/refill, and although dealership was short on staff they were able to perform maintenance and get me back on the road in the timeframe radiator flush/refill, and although dealership was short on staff they were able to perform maintenance and get me back on the road in the timeframe I requested! More
by ronkovacich
Employees Worked With
Kirt Gilbertson
December 16, 2021
Asked to rate dealer service, but vehicle still in shop awaiting parts. Service advisor has kept me in the loop when any changes have occurred. awaiting parts. Service advisor has kept me in the loop when any changes have occurred. More
by georgemscottjr
Employees Worked With
Sydney Thorp
December 15, 2021
I have been using this Dealership from 1969 to2021.I can’t remember how many cars and trucks.The manager stepped up and took care of a tire problem we had.All is good.I do have one complaint Tried to ca can’t remember how many cars and trucks.The manager stepped up and took care of a tire problem we had.All is good.I do have one complaint Tried to call in for oil change at least five times to Quick Lane.No one answered phone.I took it to a local garage.Got it done cheaper than AutoNation.Was getting a employee price for working there in the body shop for 38 years. I was told that’s done.I have extended warranty on my truck.I can purchase that other places.So that’s my story.Phil Goldstein has been my salesman for over fifty years.Always felt I got a good deal. More
by Ron Per
Employees Worked With
Service manager ,, Sydney Thorp
December 13, 2021
Very helpful staff who care about giving the best customer service! I needed regular maintenance, which they were happy to provide, but then I also needed a little extra and they did not even hesita customer service! I needed regular maintenance, which they were happy to provide, but then I also needed a little extra and they did not even hesitate to help. I would definitely stay with this team! More
by julie.wollenberg
Employees Worked With
Natasha, Anna
December 13, 2021
Great service Easy to work with flexible scheduling Great service Easy to work with flexible scheduling friendly easy to get to Great People great atmosphere will be back and will recommend to all my Great service Easy to work with flexible scheduling friendly easy to get to Great People great atmosphere will be back and will recommend to all my friends and family More
by MD Ferraro
Employees Worked With
Justin and Sean service manager, Sydney Thorp
