AutoNation Ford White Bear Lake - Service Center

fixed everything on my list, but there was a problem as this was my second trip out there. I made a appointment for the 31 of Dec. and when i got there they told me that they would not be able to work on m this was my second trip out there. I made a appointment for the 31 of Dec. and when i got there they told me that they would not be able to work on my truck as there was 3 other cars ahead of mine and would not have time to work on my truck. The women who i talked to said that they had tryed calling my house but there was no answer, which is strange as i was home all day and my wife was there there when i left for the dealership. The only thing got from you was a email reminding of my appointment. More

I know that everyone is short staffed, but 48 hours is a bit too long to get service. I brought the car in on Tuesday, 11:30 a.m., got a call Tuesday evening around 5:00 to tell me that they didn't even loo bit too long to get service. I brought the car in on Tuesday, 11:30 a.m., got a call Tuesday evening around 5:00 to tell me that they didn't even look at the car yet. Finished Wed. at 11:00. The work was fine, the shuttle service was great! Why make an app. for a Tues. if you can't even look at the car until Wed.. I'm not mad, just frustrated. No one in the service area seemed to know what was going on, a lot of confusion! More

Great job! Good communication fast service. No rentals but gave me a ride home and back to dealership but gave me a ride home and back to dealership More

Came in to drop my car off for a recall notification expecting it to be in for a few days. My service manager told me to hang tight when he saw what the repair was and he had me back on the road within expecting it to be in for a few days. My service manager told me to hang tight when he saw what the repair was and he had me back on the road within 30 minutes. Fast and easy. More

This dealership treats me like I'm family. I get help from great people there, Jackie is always so helpful, not only do they take care of you but sometimes when they have a moment you can just talk wit from great people there, Jackie is always so helpful, not only do they take care of you but sometimes when they have a moment you can just talk wit them. Last time I was there Chris and I were talking about cars. Then you have the service lane Jason was a great help Anna kept on top of it with me and tested my screen several times with me and there is still something no right, and she made sure that I got set up for a electronic tech to see my truck, and get it figured out. Where else can you get that kind of service. That is why I drive 140 miles from Duluth because of the people and service I get here at Auto Nation in White Bear Lake MN. More

The analysis and ordering of parts (symptomatic of the problem( sensors & electrical)) was slightly extensive, although the end result was very good. problem( sensors & electrical)) was slightly extensive, although the end result was very good. More

Mert and the team at Auto Nation are friendly and knowledgeable. Time frame they gave for service was spot on. knowledgeable. Time frame they gave for service was spot on. More

They have been a great dealership to work with. Everything from the when I bought my truck from them and how they went out of there way to stay in contact with through the the whole process. To the Everything from the when I bought my truck from them and how they went out of there way to stay in contact with through the the whole process. To there commitment to taking care of the small issue that came up with the truck after I bought it. Also they have gone out of there way to make everything right. Very happy with them highly recommend there staff and there dealership. More