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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
764 Reviews

764 Reviews of AutoNation Ford White Bear Lake - Service Center

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January 31, 2022

Great Staff and always very helpful. The service department has gone over and above my expectation. More

by lhoveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Justin, Tim
Feb 03, 2022 -

Apple Ford White Bear Lake responded

Hi Lhoveland, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2022

Fantastic staff fantastic amenities I could not buy another vehicle anywhere else in Minnesota. They have the best follow through! More

by ali_kramm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service crew
January 27, 2022

Tousley(AutoNation) Ford has been my car dealer/service provider for more than thirty years. Great service and vehicle purchasing support. High quality, helpful people throughout the organization. More

by degahlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Jason, Shawn, Bob S.
Jan 31, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

I appreciate having my airbags replaced at Autonation and the ability to have the 12 point inspection, oil change, and tires rotated at the same time. And, it was great to get a ride home while this was bein More

by dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha S., Joe B.
Jan 31, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 25, 2022

I’ve leased 4 vehicles from this dealership. Was happy I could keep my appointment even though they were short staffed More

by Susie.diaz13
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 24, 2022

Professional and friendly staff. They squeezed me in on a busy Saturday to install a new battery. I really appreciated it. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Billie
Jan 26, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2022

This is the first time working with Carlos O. (Quick Lane)I came in for Oil Change and a problem with the right windshield wiper. Carlos was personable, kept me informed of the progress. I forgot to men More

by mcbrds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos O., Shawn Vang, Rich Aboody, Check Out counter staff.
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 21, 2022

Excellent Service! Our Service Advisor Shawn Vang is simply the BEST! Always going that extra mile to make sure everything is just right! More

by Mark B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vang
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2022

I made a 6:30am appt. for Monday Jan. 17 and the truck did not get looked at until Wednesday Jan. 19th. This is a very bad business approach in my humble opinion. They said they had other work in front More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi Tim, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help. Take care!

January 21, 2022

I HAD A VERY GOOD EXPERIANCE WITH AUTO NATION. THEY DID WHAT THEY SAID THEY WOULD. AND WAS FINISHED WHEN THEY SAID. VERY HAPPY More

by reynoldsk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATOSHA
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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