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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
768 Reviews

768 Reviews of AutoNation Ford White Bear Lake - Service Center

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February 17, 2022

Everyone I dealt with was very courteous and professional. The work was done quickly and professionally. More

by Lowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have the names.
Feb 18, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the great review!

February 15, 2022

Had a great experience today. I was met immediately on entering for scheduled appt, I was kept informed at each step of my service and while my appt took some time,it was complete More

by Srnpackfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos osegueda
Feb 17, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 14, 2022

They gave me a honest quote and where very thorough with the details needed to get the job done More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun vang
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi Kelly, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

Service writer was great Not to sure about techs eye site needs glasses? Not sure . More

by Wifescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn vang
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi, we are disappointed to see your neutral star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (651) 301-8386 to discuss what we can do to help.

Feb 15, 2022 -

Wifescar responded

Valve cover was worked on before not by me or autonation ford,but it was cracked.but i wonder about all other stuff recommended that was done a year back or 2 days before i brought car in. I will call.

February 11, 2022

My service writer is always a pleasure to work with, and my tech was over and above in taking care of my old girl More

by Kaymenth45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Minar service writer and Nic the technician
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2022

Every experience is a great one. Friendly, honest, and clean. I've been going to them for over 6 years and will keep going back. More

by SaraT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratan Roy
Feb 14, 2022 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2022

My most recent oil change and tire rotation went fine. At my first oil change 6 months ago it took 2 hours and I was told by the gentleman who was at the desk that they would give me a 3rd oil change ( I More

by hemaddix55
Friendliness
Recommend Dealer
No
Employees Worked With
I don't know
Feb 10, 2022 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

February 03, 2022

Did not have an appointment but was able to get in right Did not have an appointment but was able to get in right away (Quick Lane) thanks to Anna. I also mentioned to Anna that my vehicle had a recall and More

by sbgrundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
Feb 07, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2022

I was treated with courtesy. They listened to my issues. Everything was done and no problems. enough said More

by ksjorgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not remember
Feb 06, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 01, 2022

at 1st oil change they told me i needed new tires. purchased car September 2021 More

by Golden Retriever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 03, 2022 -

Apple Ford White Bear Lake responded

Hi Golden, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

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