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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
764 Reviews

764 Reviews of AutoNation Ford White Bear Lake - Service Center

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February 25, 2022

I love auto nation their customer service is top notch. Friendly and professional. The staffs are very great. I will always refer clients to them for the way they treated me anytime I have need to do somet More

by Femokings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 02, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

February 22, 2022

Both the Steve’s where able to get my truck in quick after another dealer “Anderson Koch Ford” did not fix my truck the first 4 times. Thank you for standing up for me. More

by Lumpysperformance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vang
Feb 25, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 22, 2022

People are very friendly! Seems short handed or possibly just very busy!thank you very much More

by bert55110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 25, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 20, 2022

I went to AutoNation Ford for an oil change. It took longer than I expected even though I had an appointment. The person checking in did not tell me how long the wait would be. Also, at the e More

by debbruce
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 22, 2022 -

Apple Ford White Bear Lake responded

Hi Debbruce, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2022

I was kept informed on my options and the work was done when it was promised. I didn't have an appointment but they fit me in. More

by Cfgitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 22, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

We always use Auto Nation Ford for oil/filter/lube on our 2012 Ford Escape. More

by noink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 18, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 17, 2022

Everyone I dealt with was very courteous and professional. The work was done quickly and professionally. More

by Lowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have the names.
Feb 18, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the great review!

February 15, 2022

Had a great experience today. I was met immediately on entering for scheduled appt, I was kept informed at each step of my service and while my appt took some time,it was complete More

by Srnpackfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos osegueda
Feb 17, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 14, 2022

They gave me a honest quote and where very thorough with the details needed to get the job done More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun vang
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi Kelly, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

Service writer was great Not to sure about techs eye site needs glasses? Not sure . More

by Wifescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn vang
Feb 15, 2022 -

Apple Ford White Bear Lake responded

Hi, we are disappointed to see your neutral star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (651) 301-8386 to discuss what we can do to help.

Feb 15, 2022 -

Wifescar responded

Valve cover was worked on before not by me or autonation ford,but it was cracked.but i wonder about all other stuff recommended that was done a year back or 2 days before i brought car in. I will call.

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