AutoNation Ford White Bear Lake - Service Center

Sorry - I took my 2021 F-150 in for its 20000 mile check up and asked them, Travis, to check out a rubbing noise I was hearing when turning hard in either direction. That was on Monday afternoon. I had to up and asked them, Travis, to check out a rubbing noise I was hearing when turning hard in either direction. That was on Monday afternoon. I had to call them later that day as I hadn't heard from him. He stated they were still checking it out and would get back to me. Tuesday went by, no call - I called them, no reply. Same for Wed. I called Travis at least 3 times, no answer or reply. Thursday I call the dealer and asked them to please follow up - nothing! I finally called and asked for the service manager, he did get back to me. Sean, the manager followed up and at least let me know that parts were on order and that I could pick up my truck and use it until they came in. Which I did. Sean was great! I never did hear anything from Travis? Not good! More

Fast, friendly and professional First time I have done business with this dealer and I am pleased business with this dealer and I am pleased More

It is great i love auto nation i'll come back again to get a new car get a new car More

They handled my concerns very well. I take my truck to Autonation and been very satisfied with them I take my truck to Autonation and been very satisfied with them More

Only shop I trust with my ford! ! Prices are reasonable and the workers are wonderful! Thank You all over at Ford Auto in White bear Lake ! Prices are reasonable and the workers are wonderful! Thank You all over at Ford Auto in White bear Lake More

Travis was a great staff, he was pleasant and helpful. He did a great job. He did a great job. More

It was all the way around a good experience from scheduling, timing, the work being done, and they kept me updated throughout the process! scheduling, timing, the work being done, and they kept me updated throughout the process! More

bought my visit vehicle here and they were all wonderful with me. I had it in for it's 6 month oil change everyone was helpful. I love my new wheels....I recommend AutoNation to all my friends...I have to with me. I had it in for it's 6 month oil change everyone was helpful. I love my new wheels....I recommend AutoNation to all my friends...I have to say one person was so awesome with me and his name is Pete Turgeon... More

Very disappointed in their service. We’ve had our vehicle in twice. Still not fixed. They replaced the water pump hoping that would fix the problem. We still smell anti freeze.☹️ We’ve had our vehicle in twice. Still not fixed. They replaced the water pump hoping that would fix the problem. We still smell anti freeze.☹️ More

Lack of organization- service department is a JOKE. Lies. Waste of my time. Nothing they’ve told me so far has been truthful. Lies. Waste of my time. Nothing they’ve told me so far has been truthful. More