AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
764 Reviews of AutoNation Ford White Bear Lake - Service Center
Excellent service from drop off to pick up! !! I had a recall on my driver airbag.They were finished sooner than expected and provide a ride to and from my home. Great work guys!!! !! I had a recall on my driver airbag.They were finished sooner than expected and provide a ride to and from my home. Great work guys!!! More
The staff is absolutely great. Customer service so helpful and genuine. Every person working there went out if their way to be helpful to me. Customer service so helpful and genuine. Every person working there went out if their way to be helpful to me. More
Way under staffed for people coming in for repairs on their vehicle. Seating in the waiting room is horrible when you need to wait two hours for an oil change. The staff were great, whoever owns or runs their vehicle. Seating in the waiting room is horrible when you need to wait two hours for an oil change. The staff were great, whoever owns or runs the facility should himself be given a lesson on respect of the customer. More
Came in for scheduled Oil Change/Tire Rotation which took 3 hours. Totally Unacceptable. You would think with a scheduled time it shouldn't take more than an hour. Then - there was only one communicatio 3 hours. Totally Unacceptable. You would think with a scheduled time it shouldn't take more than an hour. Then - there was only one communication given - that they were just wrapping things up. Another hour goes by and never notified the vehicle was done. Saw it sitting in the bay ready to be delivered so had to ask about it. Love this dealership, but since they went away from their QuickLane service - oil changes are painful. More
It would be nice to have a loaner and if possible to have someone drop the loaner off and drive my car to the dealership. With work schedules it is a challenge to make it work the way it currently is setup. someone drop the loaner off and drive my car to the dealership. With work schedules it is a challenge to make it work the way it currently is setup. More