AutoNation Ford White Bear Lake - Service Center

Great customer service. Brought my vehicle in for an oil change and tire rotation. Got my car right in and out in a timely manner. Brought my vehicle in for an oil change and tire rotation. Got my car right in and out in a timely manner. More

I had an appointment made for brake line recall work at 11:00 on a Friday. I had expected it to be complete by the end of the day. I never received a call from the service department updating the status of 11:00 on a Friday. I had expected it to be complete by the end of the day. I never received a call from the service department updating the status of the repair. I feel I should have at least gotten a call letting me know. I then never received a call the following Monday so I called them at noon and left a voice mail for the individual service representative responsible. I did not get a callback so I went to the dealership after work at about 4:00. I could see that my repair was complete as the car was parked in the front lot. My service rep. was nowhere to be found so I ended up waiting for another 30 minutes before having someone else help me and complete the requisite paperwork. I never once spoke to Travis, the service representative, but the rest of the service team was pleasant and helpful. More

I am so happy bring to dealer my Ford Explorer and I am so happy the work they did to me, thank you again am so happy the work they did to me, thank you again More

Thus is the first time in three years that the service experience met my expectations. Previously they failed to complete my requests, but this time they did and they did it on time. Anna, the service wri experience met my expectations. Previously they failed to complete my requests, but this time they did and they did it on time. Anna, the service writer was a pleasure to deal with. More

Had keys cut and programmed. Professional from start to finish. I recommend due to friendly and comfortable service. Professional from start to finish. I recommend due to friendly and comfortable service. More

Employees were professional and courteous. Service was done quickly. Vehicle was clean when picked up. Mike gave me a ride home and was enjoyable to talk to. Service was done quickly. Vehicle was clean when picked up. Mike gave me a ride home and was enjoyable to talk to. More

The dealer took the time to let me know what repairs would be needed in the future and I would have some time to decide when. would be needed in the future and I would have some time to decide when. More

I was not aware that the quick lube oil change department was no longer active at AutoNation. I arrived without an appointment but the service advisors were able to get me in right away. Within an hour and a was no longer active at AutoNation. I arrived without an appointment but the service advisors were able to get me in right away. Within an hour and a half I was back at the dealership picking up my car. Friendly service. More

I use this dealership for purchasing new vehicles and having them serviced. The sales team makes sure I purchase the vehicle that meets my needs. The service and parts department are capable and profic having them serviced. The sales team makes sure I purchase the vehicle that meets my needs. The service and parts department are capable and proficient. I like the fact the fact that Ford parts are used and the mechanics are Ford-trained. More

I was driving in the hood and my engine light came on and I took it there and they checked it right away with no problems they were very friendly told me how much it would cost and what the problem was I'm s I took it there and they checked it right away with no problems they were very friendly told me how much it would cost and what the problem was I'm sure glad I go to AutoNation More