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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.5
769 Reviews

769 Reviews of AutoNation Ford White Bear Lake - Service Center

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November 27, 2023

Bought a tonneau cover for my 22 ranger. Great price and great service from Kaley and her team More

by timothy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley
Nov 30, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 22, 2023

Mobile service was great. Tom the tech and Billie the service advisor did a great job! The communication was good. They made it very easy. More

by jeff.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Billy
Nov 22, 2023 -

jeff.daniel responded

Thank you Billy and Tom.

Nov 25, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 20, 2023

Great service and great people! The tech that worked on my truck was knowledgeable and great personality! I will always take my truck there! More

by Houtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 22, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

We had a factory recall repaired on our F150 by the mobile service. What an awesome concept!! The wonderful service tech completed the work with out us having to drive into town. Great idea and a More

by slrappa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know it.
Nov 20, 2023 -

slrappa responded

yes

Nov 22, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

I just experienced valet service. wow this was convenient. I was notified when the valet was on their way both for pickup and delivery. I was able t see their progress on the route More

by thomashenryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Ron
Nov 20, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 16, 2023

Great service. Mr. Dean, you are great. Please keep doing what you are doing. Thank you. More

by Papy0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Jacobsen
Nov 19, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 16, 2023

I had an appointment for Monday morning to get something checked out on my car. They said they were somewhat backed up so it could take a while. On Wednesday afternoon I got the call that my car was ready. More

by Deb CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Touchette
Nov 19, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

November 15, 2023

I brought my car in on a Saturday to get service done. The service was a premium package I found on the website. When I brought the car in, the employee manning the desk didn't know/hadn't heard of the pa More

by jetsmets79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean
Nov 18, 2023 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

November 15, 2023

This dealership is always on top of things and very timely with the services. I tried them out due to proximity to my work and the professionalism and good service have kept me coming back. More

by michael.maxfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 17, 2023 -

Apple Ford White Bear Lake responded

Hi Michael, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

November 12, 2023

Avoid this location at all costs! I gave them a 2nd chance after years. Their review of my car always comes in needing an extra $1,000 in work. Ron specifically told me the invoice De More

by Frustrated Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron, Dean
Nov 14, 2023 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

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