AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
764 Reviews of AutoNation Ford White Bear Lake - Service Center
I can’t believe you make appointment for oil change and still wait 2 hours. And it took 10 minutes for a service writer to even ecknowlede I was even there. I don’t know why you got rid of quick lane. In a still wait 2 hours. And it took 10 minutes for a service writer to even ecknowlede I was even there. I don’t know why you got rid of quick lane. In and out in 40 minutes. Might have to start going to valvoline. More
My vehicle was serviced as requested. The staff was friendly, courteous and professional. The waiting room was clean. Coffee and fresh popcorn was available The staff was friendly, courteous and professional. The waiting room was clean. Coffee and fresh popcorn was available More
Waited 30 minutes and was only 2nd in line. Under staffed is the problem, only 2 people to check in and out. Satisfied with the work done. Under staffed is the problem, only 2 people to check in and out. Satisfied with the work done. More
Hi, I have have going to auto nation fir a long time. They are always friendly and helpful. I trust them to be honest a to service all my vehicles. They are always friendly and helpful. I trust them to be honest a to service all my vehicles. More
Came to pick up a vehicle from service twice in 2 weeks. First time took over an hour to talk to get my car and for someone to tell me specifically what they did to the car. Had to bring in 10 days later be First time took over an hour to talk to get my car and for someone to tell me specifically what they did to the car. Had to bring in 10 days later because it was not fixed right. When I came to pick it up had to wait 45 minutes for someone to get me my car. Would never go back. More
They don't follow-up with their customers! I dropped my truck there at 8am and never got a call back for ANY updates! I ended up calling every hour and having to leave a message to my "assigne I dropped my truck there at 8am and never got a call back for ANY updates! I ended up calling every hour and having to leave a message to my "assigned" advisor only to find out thay I got switched over to 3 different people without anyone informing me of this. More
Brought 13 explorer in for toe link recall and service, auto nation ford applied applicable discounts for service, waited a hour or so couldn't be happier! auto nation ford applied applicable discounts for service, waited a hour or so couldn't be happier! More