AutoNation Ford White Bear Lake - Service Center

Very easy to schedule an appointment. Brought car in and had it back in a day. Everyone was very friendly and helpful. Brought car in and had it back in a day. Everyone was very friendly and helpful. More

I was very pleased with the great customer service and time it took to do oil change time it took to do oil change More

I purchased my Ford Fiesta here 9 years ago and have had it serviced here throughout that time. The service department is always willing to explain any work that is needed and to answer all my questions. it serviced here throughout that time. The service department is always willing to explain any work that is needed and to answer all my questions. They give accurate estimates of the time needed to perform tasks and only miss that estimate when there are matters that are out of their control. More

Bought F150 Truck there and prior to that a conversion van so I am happy with quality there. 22 year customer. van so I am happy with quality there. 22 year customer. More

The sales people are not pushy! They are helpful and seem invested in helping customers find the right car. They are helpful and seem invested in helping customers find the right car. More

I am sad to say my service was not good. I took my car in for an oil change and tire rotation last week and asked to have my front tire balanced because I had hit a pot hole and my car was I took my car in for an oil change and tire rotation last week and asked to have my front tire balanced because I had hit a pot hole and my car was pulling hard to the right when braking at high speeds. I asked if they would keep me informed as to what they found. After 2 hours of waiting for car to get done they came to get me to pay my bill. I asked if the tire was out of balance and the service person didn't know a thing about it. It was not on the ticket. So he made an appointment for this morning at 6:30 a.m. to get the tire balanced and the alignment checked. I was there at 6:20 a.m. and apparently they are not open at 6:30 am. I left at 6:40 because I took time off work to be there and I feel I wasted my time. I am very disappointed as this is not the first time my service at autonation ford has been less than good. I will be finding another dealership to have my car serviced at. Can't help but feel because I am a female I don't count. Don't get me wrong the mechanics I have worked with have done a great job and that is why I have continued having them service my car since I bought it at autonation. But this is the end for me. I will be taking my car to a different dealership for service from now on. Sorry your customer service SUCKS!!! More

It was so nice to see a place that serviced the customer regardless of the conditions. everyone in this day and age is short staffed, but you couldn't notice from the timely service to the friendly staff. i regardless of the conditions. everyone in this day and age is short staffed, but you couldn't notice from the timely service to the friendly staff. in and out in a heartbeat with reasonable pricing. More

Great service! Fast and timely oil change. Were able to do a quick recall check as well. Fast and timely oil change. Were able to do a quick recall check as well. More

I am always impressed with the efficiency and friendliness of the people who work there and their willingness to help you. This visit was no different. I expected to leave my truck to have two re friendliness of the people who work there and their willingness to help you. This visit was no different. I expected to leave my truck to have two recalls taken cate of.. they were both programming fixes, but I was out in an hour! More

Your service managers listened to the customers need and take care of their problems to their satisfaction. take care of their problems to their satisfaction. More