AutoNation Ford White Bear Lake - Service Center

I have bought my past few vehicles at Tousley Ford and now Auto Nation. I have had good service from them. I would like to single out Joshua Wetzell for his work in the Service Department. now Auto Nation. I have had good service from them. I would like to single out Joshua Wetzell for his work in the Service Department. More

I had a very good experience during my oil chang appointment. Everyone I dealt with was upbeat, positive and helpful appointment. Everyone I dealt with was upbeat, positive and helpful More

I have had my F150 serviced there since I purchased it in 2013. They have always been easy to work with and care about the condition of my truck. They are friendly and never push if I say no to their sugg 2013. They have always been easy to work with and care about the condition of my truck. They are friendly and never push if I say no to their suggestion, and every service that they have done is done perfectly. More

My visit today was great. Charged me correctly, friendly professional, and good pop corn thsny you Charged me correctly, friendly professional, and good pop corn thsny you More

Friendly and efficient service. They were ready to take my vehicle in and service what was needed in a timely manner. They were ready to take my vehicle in and service what was needed in a timely manner. More

My car was towed to be serviced on a Wednesday. I received a phone call Thursday morning that rodent damage was found and I will be called back at lunch. I never received a call. Friday I reached o I received a phone call Thursday morning that rodent damage was found and I will be called back at lunch. I never received a call. Friday I reached out in the morning and received a call back that it was ready. I arrived and paid for the service at 10 am. Upon bringing the car around, it did not start. I was informed it will be looked at and call me with an update later that day. I never received an update Friday, Saturday or Monday. I called and left a message on Monday in the morning with no call back and again later that afternoon left a second mesaage. I did not recieve a call back but received a text that it's being worked on late that evening. I did not hear anything Tuesday so I called and left a message with no results. I called again on Wednesday at noon and was informed they would try to start it and call me back. I did receive a call that I could pick it up. I am frustrated with the lack of communication. I was without a vehicle for over a week, not offered a courtecy car and had to initiate and chase down 99% of the updates. More

The service here was amazing! Even when they were very busy they were able to help me get home by patching my tire that went flat while I was at work. Even when they were very busy they were able to help me get home by patching my tire that went flat while I was at work. More

Mark was very helpful, he reached out to my warranty company to ensure we were taken Care of. My vehicle was returned running absolutely stout! company to ensure we were taken Care of. My vehicle was returned running absolutely stout! More

Service is great but waiting room is not good with those old chairs. Too low and beat up. old chairs. Too low and beat up. More

Enjoyed good service and everything that needed to be done was done. Have been experiencing good service for the past seven years done was done. Have been experiencing good service for the past seven years More