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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
764 Reviews

764 Reviews of AutoNation Ford White Bear Lake - Service Center

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November 21, 2022

Our experience was very good. Service tech Ron did a great job in getting or service completed. More

by Jdstrohkirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron ,Joey
Nov 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2022

The same problem with the front tire I was having was never resolved even after AutoNation Ford White Bear Lake supposely did a rotation and balance. Took my vehecile in for an oil change and the oil ch More

by dg32376
Workmanship
Recommend Dealer
No
Employees Worked With
Service department
Nov 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we are disappointed by your experience at AutoNation Ford White Bear Lake. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

November 21, 2022

Prices for oil changes and other maintenance are high. Did not like that there were problems with one of our vehicles that was not disclosed to us prior to purchase. More

by pamrandymuetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Nov 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

November 18, 2022

Service provided was great. The team was through when explaining what the issue was. Communications could be more timely More

by WBL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t Renember
Nov 22, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2022

They are very helpful and friendly. They are knowledgeable and efficient and treat me with respect. More

by benyon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and michael
Nov 22, 2022 -

Apple Ford White Bear Lake responded

Hello, We are pleased to hear you had a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Did not return phone calls, long wait times on phone and in office. I declined a product and service yet the work was still done and I was charged. Staff was nice but the experience wasn't good overall. More

by Old F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron
Nov 19, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

November 16, 2022

We stop in for a progress report for another vehicle in for service and I was asking some questions on another vehicle we have and Ron was very helpful in explaining and also showing me More

by Anne F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 20, 2022 -

Apple Ford White Bear Lake responded

Hi Anne, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 15, 2022

The service people greeted me immediately. They were very courteous and replaced my wiper blades and fixed the rear wiper as it wasn't working very well. I've always have great service at Aut More

by tjtucci50
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Guldan
Nov 18, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

The service team at the dealership was responsive and thorough when explaining what they were going to do and what they did. Ron was very helpful throughout. More

by WM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 18, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

Service people were great. Got in immediately and work was done quickly. Only issue was the shielding under the oil pan was damaged and I had to fix it as it hung close to the More

by march2070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karley (?)
Nov 18, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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