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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.4
764 Reviews

764 Reviews of AutoNation Ford White Bear Lake - Service Center

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December 03, 2022

Awesome job thanks for caring and handling my vehicle issues. I appreciate it and will be back More

by Bigaboody69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley
Dec 05, 2022 -

Apple Ford White Bear Lake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2022

Dropped off my mustang for service, they were very good at keeping my updated on repairs and findings, i live over an hour away and always bring my cars to them because of quality of repairs and profession More

by Adampuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe levercom
Dec 05, 2022 -

Apple Ford White Bear Lake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

THEY GOT MY F150 IN AS FAST AS THEY COULD BEING AS BUSY AS THEY ARE THANK YOU More

by fthurmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRENNAN SMITH
Dec 02, 2022 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

December 01, 2022

Lots of changes since I purchased 3 vehicles here. Went back for recall work (finally!) and they DID get it done while I waited, in a bit under two hours. However, I sat in the new car showroom area ( More

by bonnielass_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley, and big redheaded guy who seemed rather uninterested
Dec 02, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

November 29, 2022

I've been with White Bear Autonation for over 29 years because of the great sales and service. More

by Michael B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wetzell
Nov 30, 2022 -

Apple Ford White Bear Lake responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 29, 2022

this visit was just an oil change, but it was done a on a Saturday just so they could get me sooner than later. Just a side note, the chairs in the waiting room could use new cushions. thank you for a job we More

by febjg75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service people
Nov 30, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 29, 2022

After a few miscommunications in regard to the bill and service completed, all was corrected. The Service Technician even came back in after his shift to get everything worked out. More

by postfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, parts and service managers
Nov 30, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 24, 2022

When it comes to my vehicle I've always had the best service with Auto Nation .The advisors are very friendly and professional. .Ive normally have gotten a loaner vehicle in the past although this time More

by FRANCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey
Nov 25, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 23, 2022

With the supply chain issues and staff shortages there were substantial delays in repairs being completed. The service manager (Pat) kept me informed of progress. The service was thorough, professional a More

by davidcarroll0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 25, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2022

Work was done in time frame originally specified. But it took too long, even though I had an appointment, to take it back to start the work. The car was returned to me in pristine, clean and shiny More

by Deb Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Anderson
Nov 25, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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