AutoNation Ford White Bear Lake - Service Center

They were professional, polite, they kept me informed of the situation with my truck and when it would be ready. the situation with my truck and when it would be ready. More

Service seems ok, but I prepaid for platinum maintenance plan when I bought the truck and I always have to remind them of this. They tried to charge me this time until I reminded them again. It does leave plan when I bought the truck and I always have to remind them of this. They tried to charge me this time until I reminded them again. It does leave me wondering if I am really getting what I should from the plan. More

The dealership has seen some major changes in this last year. With the new gm Scott and service director pat they are putting in some serious effort to take care of the customers. The techs down in fleet a year. With the new gm Scott and service director pat they are putting in some serious effort to take care of the customers. The techs down in fleet are also top notch. They take good care of me and I know will continue to do so in the future. More

Brought car in the day before my appointment and they had it done that day! it done that day! More

Had a recall & fixed in less than 1 hour. Very satisfied. I would visit this dealer again. Very satisfied. I would visit this dealer again. More

As I stated before I had an issue getting a hold of someone to check on status over the phone and it took about an hour longer than expected. This was my first time using this sevice center. I would us someone to check on status over the phone and it took about an hour longer than expected. This was my first time using this sevice center. I would use them again. More

They were awesome! I had an appointment for a recall on my car, they checked me in and was done in 10 minutes! I had an appointment for a recall on my car, they checked me in and was done in 10 minutes! More

The sales department is really great, the service department needs some serious attention but my experience this time was pretty good. The loaner car I received did not have washer fluid in it and I department needs some serious attention but my experience this time was pretty good. The loaner car I received did not have washer fluid in it and I wish they communicated better but Ron was great! More

Friendly, professional, honest and competent. And the popcorn exceptional too. Excellent service! Thank you, All. And the popcorn exceptional too. Excellent service! Thank you, All. More

No complaint with quality of work but half a day's work took almost four. Would have been less concerning if service folks would've kept me abreast. Happily, I had a loaner. took almost four. Would have been less concerning if service folks would've kept me abreast. Happily, I had a loaner. More