AutoNation Ford White Bear Lake - Service Center

Auto Nation was good when I bought Explorer in 2021 and great in service. I will be back. great in service. I will be back. More

Great place to buy your next vehicle from. The sales team and finance team are terrific at getting things done quickly so you don't have to wait so long. Now that I bought a vehicle from AutoN The sales team and finance team are terrific at getting things done quickly so you don't have to wait so long. Now that I bought a vehicle from AutoNation Ford. I have brought my vehicle in for it's routine maintenance. The service team is very knowledgeable and gets you back on the road in no time. Thank you to everyone at AutoNation Ford in White Bear Lake for the fantastic service. I highly recommend anyone to buy from here. More

I bought my Ranger at this dealership 20 years ago and I finally bought a new Edge this past August. I have always been treated well at this dealership. Everyone is extremely friendly and willing to help. finally bought a new Edge this past August. I have always been treated well at this dealership. Everyone is extremely friendly and willing to help. More

AutoNation service department was very thorough, thoughtful, and professional. Everything was taken care of in a timely manner. Bradley was extremely helpful and courteous. thoughtful, and professional. Everything was taken care of in a timely manner. Bradley was extremely helpful and courteous. More

Brought are truck in to the service department on fleet side. truck had intermittont issues do to water penitrating the wiring harness. first go around I was told they where unable to locate a harness. so side. truck had intermittont issues do to water penitrating the wiring harness. first go around I was told they where unable to locate a harness. so the only option was to wait till spring or let them splice in to the harness with a new pins. I gave them the the Ok becuase I needed this truck back. Then they said it was the engine computer, and then the fuel pump. went to get it and it didn't make it out of the lot. with a $3700 dollar bill they said they would make it wright. 2 weeks later they call me and say it needs a new engine harness the same harness they suppsidly fixed,and could get a new Harness. but could not give me a hourly rate becuase apparently no one at ford has ever put in a engine harness in a truck. Thet charged me anouther $3300 dollars to a totle of $7,100 to fix the same issue I would of never let them splice the harness if I new we could get another one, and they cut mu uhf cable (Digital shop radio Cable) and tride a shoty repair insted of replacing it. I ended up havig to replace it on my own. Beware I am a Shop manager at a heavy equipment company. My 1940s shop looks like a brand new shop to theres. they try and short cut to save you money. but it ends up costing you alot more! More

I had an issue with my 2019 Edge with a hesitantion when driving under 40 mph. We were very pleased with the service they provided. Very attentive, informative, and kept us informed. Well pleased., driving under 40 mph. We were very pleased with the service they provided. Very attentive, informative, and kept us informed. Well pleased., More

I drove in without an appointment as my key fob was failing. I was able to replace the key fob as the service tech went out of his way to help me and get me on my way. failing. I was able to replace the key fob as the service tech went out of his way to help me and get me on my way. More

The service center staff was courteous, friendly and well informed. I will be a loyal customer! informed. I will be a loyal customer! More

took Escape in for recall and expected to get it back in one day but they fixed it within an hour and provided a free car wash as well. left with a bottle of water and a smile on my face. friendly staff a one day but they fixed it within an hour and provided a free car wash as well. left with a bottle of water and a smile on my face. friendly staff and a refreshing experience to get in and out so fast. More