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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
December 06, 2023
Great service and professional installation. Kaley took care of everything. She made kept me informed of the progress and contacted me immediately when my truck was ready. The team at AutoNation Kaley took care of everything. She made kept me informed of the progress and contacted me immediately when my truck was ready. The team at AutoNation took the extra step to wash and dry my truck. Thanks Kaley and AutoNation Ford!! More
by urbs726
Employees Worked With
Kaley
December 04, 2023
When the recall work turned into longer than expected Ford offered to deliver my car to me when done from Maplewood to Forest Lake. Thought that was exceptional service. Thanks Auto Nation/WB Ford. Ford offered to deliver my car to me when done from Maplewood to Forest Lake. Thought that was exceptional service. Thanks Auto Nation/WB Ford. More
by lorikatco
Employees Worked With
Mason, Billie
December 04, 2023
I brought my truck in for recall work. The inspection was done done quickly. Everyone I delta with was friendly, polite and efficient. The inspection was done done quickly. Everyone I delta with was friendly, polite and efficient. More
by lindaschwabel
Employees Worked With
Do not remember their names
December 01, 2023
The staff and techs working on my car did an excellent job with repairs and kept me informed since there was a supply chain delay for parts. The loaner vehicle was a new model, so the wait was not a big job with repairs and kept me informed since there was a supply chain delay for parts. The loaner vehicle was a new model, so the wait was not a big issue. More
by Rooster1
Employees Worked With
Louie
