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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

April 06, 2023

They managed to get my old Fiesta running right again. In spite of new parts not being available any more they were able to recondition the old ones. More

by mike__h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Touche
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Apr 09, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 05, 2023

Great experience working with your crew, everyone was very helpful! Our car is working absolutely perfect More

by troywallskog
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad and Chris
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Apr 09, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2023

Came in a 730am for a recall fix and car was done before noon so happy it wasn't a few days More

by Anne F
Recommend Dealer
Yes
Employees Worked With
Brad and others
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Apr 07, 2023 -

Apple Ford White Bear Lake responded

Hi Anne, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 04, 2023

Like shopping for Ford trucks at AutoNation, seem to have the particular inventory I'm looking for. Reasonably close to Rice Lake wi More

by lanrit90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Chris, Garret
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Apr 07, 2023 -

Apple Ford White Bear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Took our 2022 Bronco Sport into Auto Nation for a recall on the fuel injectors and to deal with the squealing brake pads. Also asked for oil change and tire rotation. The vehicle was there when the shop o More

by wallert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald
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Apr 04, 2023 -

Apple Ford White Bear Lake responded

Hi Wallert, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

March 31, 2023

Brought in my 2021 mustang for a check engine light on , service was quick and informative and had my car back to me in a short amount of time , excellent service More

by Joetheautoguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy hall, Glenn Swager
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Apr 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you, and have a fantastic day!

March 29, 2023

Autonation customer service manager Pat Rawn was friendly, knowledgeable and patient in explaining my bill. More

by ls
Recommend Dealer
Yes
Employees Worked With
Pat Rawn
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Apr 01, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 27, 2023

Good communication and fast service from the team at Auto Nation. Thanks for your service! More

by Mike Auge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
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Mar 30, 2023 -

Apple Ford White Bear Lake responded

Hello Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 27, 2023

It Made car buying quick and easy they were very friendly and very helpful during the process I was not planning to buy car that day they put no pressure to buy. When I did decide to buy they made thing e More

by Wolff6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
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Mar 30, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 27, 2023

Fast, friendly. professional service. Cathy (Service Advisor) kept me in the loop, answered my questions, if she didn't have the answer, she found someone who did ( More

by dayleklappenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy, Tyler
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Mar 30, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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