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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

April 30, 2023

The service wrighter was on top of his game. Keep up the good work. Ron was the best. More

by Bradley.ring89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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May 03, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

I was Happy , I had major transmission work done in one week, all part were in stock, Technician left my truck as clean as i brought in, Verry happy with there service. Service advisor was very friendly, More

by rootg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jake
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May 01, 2023 -

Apple Ford White Bear Lake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 27, 2023

Finally I have found a dealership with customer service! !! I was greeted immediately upon driving into the service area with friendly passionate employees. Service was outstanding too include a clear unders More

by Andrew.kath
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 27, 2023 -

Andrew.kath responded

Outstanding service!!!

May 01, 2023 -

Apple Ford White Bear Lake responded

Hello Andrew, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2023

Safety recall was done much faster than I expected. I was prepared to leave the vehicle overnight but it was done in about 3 hours. More

by RBSECOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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May 01, 2023 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 25, 2023

My technician DJ and the service writer Brad were excellent. Very knowledgeable and friendly. 10/10. Would recommend More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Beyer, Brad
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Apr 28, 2023 -

Apple Ford White Bear Lake responded

Hi Tom, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

My service advisor, Sean is amazing to work with! He was always reaching out to me, explaining what my tech was finding. More

by MajorPayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn and Kathy
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Apr 27, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2023

They were very helpful with resolving my issues. I will be use their services again. More

by Tom_voegele
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jaime
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hello, We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 21, 2023

I have always been pleased with the service at this location. I have been told that the hourly wage for mechanical work in now $204.00 an hour to work on vehicles. With the price increase of this hou More

by lorioman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis C
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hi Lorioman, thank you for bringing this matter to our attention. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 21, 2023

The dealership worked with me to get a really good deal on my Ford Expedition. More

by BrianS
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hello Brian, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

April 21, 2023

Excellent service and the tech was very responsive - free popcorn. Include car wash ! Thank you More

by johnfechter0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr ben
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Apr 24, 2023 -

Apple Ford White Bear Lake responded

Hello John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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