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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

May 23, 2023

Always prompt service and clear feedback on potential issues for one's vehicle. Good choice. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Anderson
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May 25, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 22, 2023

I had no problem making an appointment and my oil/filter change plus tire rotation went well. AutoNation also noticed my back brakes needed to be replaced so they did those at the same time. More

by ronkovacich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean was my service advisor.
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May 25, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 20, 2023

Great communication during the process when it wasn't clear what the problem was with my tire. Very quick turnaround and helped make sure we could pick up the car when traffic was too bad for us to get More

by cams328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember and I deleted the text with her name
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May 22, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford White Bear Lake

May 19, 2023

Everything went great. Was fast and I was happy I was able to get the service done on a Saturday. Less waiting compared to during the week. More

by dlm16pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry but I don't remember but he did a great job and told me exactly what was going on.
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May 22, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 02, 2023 -

dlm16pat responded

Everything was great. I like Saturdays for service.

May 18, 2023

Sales team were very professional, knowledgeable and friendly. We ordered our Mustang in November and received it in May during which time the sales team kept us informed as to where the production and More

by Dennis
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie and Pete
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May 22, 2023 -

Apple Ford White Bear Lake responded

Hi Dennis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Horrible service. They have no one to answer phones, no one follows up when your vehicle is with them and no one to work on your vehicle. Looking for a dealership to s More

by Daem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin, Pat Rawn
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May 18, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 16, 2023

Geoff and Team are the best. Made myself and my wife feel like part of the family. More

by cavies94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff and Mitch
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May 18, 2023 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

May 15, 2023

Process of purchase was quick and easy, the workers were helpful and knowledgeable. Will plan to use them for service and will update again as I have more interactions with them. More

by Imber42
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nehemiah, Tyler
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May 17, 2023 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Service was fast and techs did a nice complete job. Definately recommend them for all your services. More

by JasonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Brad, and Chris
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May 15, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

AutoNation scheduled me in a timely manner and completed my service on time. They washed my car. So nice to have such good service. More

by Barbara.bhancock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names
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May 15, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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